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Marketing Operations Apprentice
The Marketing Operations Apprentice will, with support, work with the commercial and customer success team to execute our content, social, events and client-engagement activity.
This role is remote working
Content and Social Media
- Plan, write and schedule content across LinkedIn and other social channels, applying multi-channel campaign delivery skills
- Produce marketing collateral – blog posts, case studies, thought leadership pieces, nurture emails and social copy – using AI content creation and automation techniques
- Coordinate existing customer testimonial and case study collection, including liaising with customers, arranging feedback calls, and monitoring consent and approval processes
- Research target audiences, competitor activity and sector trends to inform messaging and positioning.
Partnerships, Events and Client Engagement
- Coordinate the planning, logistics and content for webinars, exhibitions, conferences and sponsorships
- Support partnership and co-marketing activity with third parties (e.g. introducer or referral partners)
- Plan and coordinate engagement activity with new and existing customers, such as onboarding welcome packs and focus / community groups
- Support our commercial and customer success team with maintaining and expanding existing customer relationships via nurture materials to encourage platform activity and to introduce new features.
AI-assisted Marketing Operations
- Support the building, testing and iteration of AI-powered workflows for marketing use cases
- Assist with building document prompt libraries and AI-assisted processes to support consistent, scalable marketing output
- Identify opportunities where AI tooling can reduce manual effort across content production, research and client communication, applying AI and GDPR/compliance principles
Reporting and Administration
- Maintain marketing trackers, approval logs, shared drives and communication channels up to date
- Coordinate segmented nurture campaigns and outreach communications, including list management
- Monitor and report on campaign performance (e.g. traffic, engagement, email open/click rates and pipeline/ROI contribution)
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Course Contents
- Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
- Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
- Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
- Use research/survey software to gather audience insight and/or evaluation to support the project.
- Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
- Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
- Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
- Use software to design and create marketing assets to meet the technical specification.
- Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
- Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
- Use a content management system to publish text, images, and video/animated content.
- Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
- Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
- Identify and use data and technologies to achieve marketing objectives.
- Monitor and amend campaigns to meet budget requirements including time and monetary costs.
- Review campaigns regularly to ensure effectiveness, to optimise the results.
- Measure and evaluate campaign delivery to identify areas for improvement.
- Use data analysis tools to record, interpret and analyse customer or campaign data.
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You Will Undertake the Multi-channel Marketing Level 3 Apprenticeship
- Multi-channel Marketer Apprenticeship Standard Level 3
- Functional Skills in maths and English if required
- You will receive full training and support from the Just IT apprenticeship team to increase your skills
- Delivery method and location of delivery to be confirmed
- Your training will include gaining internationally recognised Level 3 qualification
GCSE in:
- English (grade 4/C and above)
- Maths (grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Since 2020 we've solved the hardest technical challenges for firms running mass and class claims — group litigation, mass tort, arbitration, and high-volume claims work. We went deep on their operational pain and built the software that removed it. Today, our AI is revolutionising how those firms work.
https://finlegal.ai/about (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential for permanent employment after apprenticeship.
The contact for this apprenticeship is:
LEEP TALENT LIMITED
The reference code for this apprenticeship is VAC2000049817.
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