Receptional
Digital Marketing Senior Account Executive (£29K - £32K DOE)
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Why Receptional and Why This Role
We're the team iGaming operators turn to when growth matters most — and we're growing fast ourselves. At Receptional, you'll find colleagues who are bright, ambitious, and genuinely supportive. Specialists who do their best work together, sharing ideas, moving fast, and holding themselves to a high bar.
Whether you're starting out or stepping up, you'll get genuine investment in your development through our internal academy, real variety in your work, and a direct impact on some of the biggest names in the industry. Competitive benefits, flexible working, and a team that has your back.
We were named Marketing Services Supplier of the Year at the EGR B2B Awards 2026, and Best Medium Agency to Work For at the Company Culture Awards 2025 — recognition for the work we do and the place we've built to do it.
Client services in iGaming moves fast and the expectations are high. As a Senior Account Executive at Receptional you'll be stepping up from pure support work into genuine account ownership — running day-to-day delivery across a portfolio of iGaming clients, building direct relationships with client contacts, and starting to take real responsibility for the accounts you work on. You'll be sitting alongside a Senior Account Manager on some of our largest clients, developing your commercial awareness, your understanding of the iGaming sector, and the client management skills that underpin a long-term career in account leadership. It's a role with clear progression, real variety, and a team that will invest in your development from day one.
What You'll Be Doing
This is a step-up role where you'll be moving from supporting client accounts to starting to own them. You'll be working closely with a Senior Account Manager on some of Receptional's largest iGaming clients, keeping delivery on track, building direct client relationships, and developing the commercial awareness and sector knowledge that will set you up for full account ownership. There's real responsibility here from day one, and real support to go with it.
In Practice, That Looks Like
- Supporting the seamless day-to-day running of iGaming client accounts — keeping everything on track and nothing falling through the gaps
- Communicating clearly with clients and internal service teams so everyone is always aligned on what's being delivered and when
- Running account administration effectively — status reports, action logs, Monday.com boards, and project plans kept accurate and up to date
- Beginning to take direct ownership of Statements of Work, delivery timelines, and risks for a portion of your accounts — escalating early, resolving fast
- Building genuine understanding of each client's business, objectives, and campaign targets — knowing their world, not just their briefs
- Starting to build direct, trusted relationships with key client contacts in your own right
- Flagging upsell and cross-sell opportunities to the account lead when you spot them through day-to-day work
- Developing your awareness of iGaming advertising regulations and responsible gambling requirements
- Using AI tools to keep client services processes sharp and free your time for what really matters: the relationships
- Contributing to strategy sessions, key account plans, and performance reviews with guidance from your Senior Account Manager
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What We're Looking For
You'll need to be organised, commercially curious, and genuinely confident in client-facing situations — someone who takes ownership naturally and doesn't wait to be asked. This role sits between the Account Executive and Account Manager levels, so you'll need to have the fundamentals of client services support already in place and be ready to start building on them. The iGaming sector adds complexity, but curiosity about how it works will take you a long way.
Essential
- Proven experience supporting client account delivery in a digital marketing or agency environment
- A confident, natural communicator — you're building towards leading client conversations independently
- Highly organised with strong attention to detail — status reports, action logs, and deadlines never slip on your watch
- Comfortable working with data and project management tools including Monday.com
- Self-motivated and proactive — you spot what needs doing and do it
- Working knowledge of AI platforms and how they're shaping digital marketing workflows
- Proficient in Microsoft Office — Word, Excel, PowerPoint, Outlook
Desirable
- Experience in a client-facing or account management role, agency-side preferred
- Awareness of the iGaming industry — operators, affiliates, or the regulatory landscape
- Early experience leading small client conversations or workstreams independently
- Familiarity with CRM or project management platforms
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How You'll Be Measured
- Status reports and action logs delivered accurately and on time, every time. Client accounts running in green health — no missed deadlines or unresolved risks. Risks flagged early — never a surprise. Clients hear from us before they have to ask. Growing evidence of direct client ownership through positive feedback from clients and your Senior Account Manager.
The Package
£29,000 - £32,000 depending on experience.
Hybrid Position (3 days in office, 2 days working from home)
Your Growth, Supported
Defined career pathways, personal development plans, and regular appraisals so you always know where you stand and what's next. Team training budgets, a Training Academy, an AI-powered learning platform, and a genuine commitment to promoting from within.
Pay and Rewards That Reflect Your Work
Competitive salaries benchmarked annually, a company bonus paid twice a year, enhanced pension contributions as your career develops, a Long-Term Incentive Plan, and generous referral bonuses. Good work gets rewarded here.
Your Contribution, Recognised
- Monthly MVP Award (£100)
- Values Champion recognition (£25 plus a prize wheel spin up to £100)
- Annual Player of the Season award (up to £250)
- Weekly shout-outs and appreciation from colleagues and managers are just part of how we work.
Health and Wellbeing
- Free annual health checks, flu jabs, and eye tests
- Access to mental health first aiders, confidential counselling sessions, a cycle-to-work scheme, and five paid sick days on top of SSP
- We take looking after our people seriously.
Time That's Yours
- 25 days holiday (plus bank holidays) rising to 30 with tenure
- Your birthday off
- Flexible working hours, hybrid and remote options
- Two weeks working abroad
- Enhanced maternity and paternity pay
- Work that fits around your life, not the other way around.
A Team Worth Being Part Of
- Regular Lunch 'n' Learns
- Quarterly off-sites
- Monthly socials
- Two paid volunteering days
- An annual charity partnership chosen by the team
- An AI Taskforce putting innovation in everyone's hands
- We're building something together — and that should feel like it.
Salary
29000 - 32000 GBP (yearly)
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