Mitchells & Butlers PLC
Digital Menu Manager
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Digital Menu Manager
Do you have a passion for food, drink and data combined? We have an exciting opportunity on a 3 month fixed term basis to join the expanding world of digital menus & ordering, working within our menu integration system to create & support all aspects of Mitchells & Butlers digital food & drink offer.
About Us
Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we’re the home of some of the nation’s favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned.
Role Overview
As a Digital Menu Manager you’ll be working at our Birmingham City Centre head office in a flexible role, working closely with our data, Marketing and Food Development teams to control the creation, maintenance and deployment of menus for Order at table, Click & Collect and integration with our delivery partners. This is an ever-changing role that requires innovative thinking and continuous development.
Benefits
- Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.
- Flexible working – to fit around the other important things in life.
- Pension
- 26 days paid holiday
- High-street shopping discounts
- An online wellbeing hub
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Responsibilities
- Supporting the digital menu maintenance through communication with internal and external stakeholders.
- Providing data analysis as requested for the Data Management team and external teams.
- Collaborate with Brand Marketing teams and Digital Marketing teams to ensure prompt and accurate information is provided to configure digital channels.
- Ensuring that information is collected and used in a timely manner to implement a brands digital menu cycle on time in line with the expectations of the business.
- Ensuring the user experience is always at the forefront of all digital menu builds.
- Being Frontline focused during all digital menu activities.
- Be the best practice advisor for all digital menu setup queries and approaches.
- Acquisitions and conversations completed on time & 100% accurate to ensure no impact for any outlets changing brand or segment.
- Working alongside other teams to ensure digital menu setup is always up to date.
- Constant improvement & ownership of processes relating to digital menus.
- Data Quality issues resolved to agreed standard within agreed timelines 100% of the time.
- Providing support data and information for ongoing analysis, and informed decision making.
- Maintenance of retail items, choices, imagery, guest facing information within digital menus.
- Maintain menu availability for digital channels.
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Requirements
- A self-starter with energy and commitment to developing the role.
- Highly numerate, focused on achieving deadlines.
- Strong analytical and insight skills.
- High attention to detail and a desire for continuous improvement within a strong team culture.
- High level of attention to detail with the ability to think of innovative solutions.
- Great communication skills with the ability to influence senior colleagues.
- Excellent organisational and planning skills.
- Understanding of EPOS systems.
- Demonstrable knowledge and experience of Excel is essential.
- Basic knowledge of HTML and APIs would be beneficial.
At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
Closing Date
- Wednesday 14th October 2026 11:59pm
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