LiveLink Technology
Digital Merchandiser
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Application Deadline: 24 September 2026
Department: Software
Location: Havant
Compensation: £38,000 - £42,000 / year
Description
LiveLink Technology provides outsourced digital operations support to a major international retail client's online photo products business. The Digital Merchandiser is responsible for the day-to-day online merchandising of this client's ecommerce photo platform, ensuring products, imagery and content are presented accurately, attractively and in a way that maximises conversion and sales. The role sits within a fast-paced, client-facing digital operations environment and works closely with the client's own ecommerce and marketing teams.
This role is remote, with occasional travel to America.
What You'll Do
Cross-Functional & Client Liaison
- Act as a day-to-day point of contact with the client's ecommerce and marketing teams on merchandising queries and requests.
- Brief and liaise with internal resources to deliver on-site content.
Site Merchandising & Content
- In coordination with clients, maintain and update product listings, categories and site navigation across the client's ecommerce photo platform.
- Optimise product imagery, descriptions and pricing to ensure accuracy and brand consistency.
- Develop merchandising strategies key trading zones (homepage, category pages, search results) to reflect seasonal campaigns, promotions and stock priorities.
- Carry out regular site quality checks, identifying and resolving broken links, missing content or display issues.
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Trading & Campaign Support
- Support the planning and execution of promotional and seasonal campaigns (e.g. Christmas, Mother's Day, back-to-school) in line with the client's trading calendar.
- Monitor site performance, conversion rates and best/worst sellers, feeding insights back to the wider team.
- Assist with A/B testing of layout, imagery and content where required.
Reporting & Continuous Improvement
- Produce regular reporting on site performance, merchandising activity and campaign outcomes.
- Monitor competitor activity and industry trends, recommending improvements to merchandising practice.
- Contribute to the ongoing development of merchandising processes, standards and documentation.
- Provide expertise to development teams to refine new ideas and features for the site.
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What You'll Bring
- Experience in an ecommerce, digital merchandising or online trading role (retail, print, photo products or similar consumer sector).
- Experience in pitching and delivering a site or category vision for a specific target audience.
- Strong working knowledge of analysing and acting on data.
- Experience using ecommerce or content management platforms (e.g. Shopify, Magento, or bespoke/proprietary systems).
- High attention to detail, particularly around product content, imagery and pricing accuracy.
- Confident communicator, comfortable liaising directly with client stakeholders.
- Well organised, able to manage multiple priorities and campaign deadlines in a fast-paced trading environment.
Desirable
- Basic image editing skills (e.g. Photoshop or similar).
- Experience working in an outsourced, agency or client-services environment.
- Familiarity with SEO principles and their application to product content.
- Experience within photo products, print-on-demand, or personalised retail ecommerce.
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