HM Revenue & Customs
Digital Portfolio & Delivery Management Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Manchester, Nottingham, Stratford
Job Summary
Discover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.
Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages.
Job Description
As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty’s Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions.
The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud.
This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis.
Person specification
The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively.
This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners.
This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management.
Key Responsibilities
-
Portfolio Coordination and Planning
- Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes.
- Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work.
- Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio.
-
Commercial and Supplier Engagement
- Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity.
- Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands.
- Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use.
- Engage directly with suppliers and partners under the direction of the Portfolio Lead.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Project and Delivery Stewardship
- Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders.
- Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses.
- Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required.
- Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate.
-
Stakeholder Management and Collaboration
- Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international.
- Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed.
- Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders.
-
Continuous Improvement and Portfolio Maturity
- Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience.
- Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments.
Essential Criteria
- Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery.
- Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners.
- Experience of providing clear and concise reporting against complex management and business information.
- Understanding of the relationship between business requirements, supplier capability, and delivery outcomes.
- Experience supporting or coordinating commercial or supplier engagement within a structured governance framework.
- Strong organisational and analytical skills, with the ability to manage competing priorities.
Desirable Criteria
- Experience of regulatory or assurance engagement linked to project or portfolio activity.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles).
- A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria outlined in the advert.
Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Sift
At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked 4 experienced based questions relating to the job role advertised, to explore in detail what you are capable of. You will also be asked strength based questions to explore what you enjoy and your motivations relevant to the job role.
This is an example of a strengths-based question
“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Sponsorship
We have
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills