Serco
Digital Strategic Bids Architect
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Location: Hybrid (Home, Hook or London office)
Business Unit: Data, Digital & Technology (DDaT)
Type: Permanent | Full-time
Salary: Competitive Salary + Benefits
Shape the future of digital public services
At Serco, we’re transforming the way governments serve their citizens - designing intelligent, data-driven, and AI-enabled solutions that improve lives, strengthen communities, and deliver real public value.
As a Digital Strategic Bids Architect, you’ll be at the forefront of this mission - leading the design of next-generation digital, data, and AI solutions for some of the most important public sector programmes in the UK and around the world.
You’ll work closely with senior leaders across government and the public sector, partnering with CXOs, Chief Digital Officers, and Directors of Transformation to craft visionary yet deliverable solutions that make a tangible difference to citizens.
Your mission
You’ll bring together innovation, architecture, and commercial strategy to create solutions that are both visionary and viable.
From opportunity shaping through to bid submission, you’ll ensure every proposal:
- Embeds cutting-edge digital and AI capabilities to deliver better outcomes for citizens.
- Demonstrates a strong awareness of how emerging technologies are reshaping service delivery across domains.
- Aligns with government digital and data strategies.
- Reflects Serco’s design ethos - innovative, ethical, sustainable, and secure.
- Is fully aligned with delivery capability and commercial viability.
You’ll collaborate with our leading-edge ecosystem partners - including global cloud providers, AI innovators, and cyber specialists - bringing the best of digital technology together to enable governments to modernise, connect, and transform.
You will...
- Engage and influence senior stakeholders at CXO and Director level within client organisations.
- Lead opportunity shaping and solution design for strategic public sector bids and transformation programmes.
- Play a critical role shaping the market and influencing opportunities.
- Drive User-Centric Problem-Solving designs with end-user productivity and operational efficiency at the core not just architectural elegance.
- Integrate cloud, data, automation, and AI to deliver measurable improvements in service performance, citizen experience, and efficiency.
- Partner with delivery leaders within Serco to ensure architectural integrity, deliverability, and governance from design through mobilisation.
- Drive collaboration with strategic technology partners (AWS, Microsoft, Google, ServiceNow, and others) to bring the best of digital innovation to the public sector.
- Promote responsible and ethical AI, ensuring transparency, inclusion, and accountability in every solution.
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You bring...
- Proven experience leading digital, data, or AI solution architectures for major public sector or complex transformation programmes.
- Strong understanding of government digital, data, and AI strategies (e.g. GDS, CDDO, NHS, MoD, or international equivalents).
- Ability to engage confidently at executive level, shaping opportunities alongside senior client and internal stakeholders.
- Deep technical curiosity and creativity - you see technology as a means to improve society, not just systems.
- Commercial awareness and delivery insight - you balance innovation with practicality and value.
Why join us
This is your opportunity to help shape the next generation of public digital services. To work on projects that matter - from AI-driven citizen engagement to data-led service redesign and secure government cloud platforms that keep nations running. You’ll be part of a new, ambitious digital architecture community - working with visionary leaders, government partners, and global technology innovators to build solutions that will impact millions. If you want to use technology to serve society, influence how governments think about digital transformation, and be part of something genuinely new - we’d love to meet you.
What We Offer
- Company car / £4200 cash alternative
- Private healthcare
- Bonus scheme of 10% on target
- Flexible working considered
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
Be part of something bigger. Be part of Serco.
Apply now and help us build the digital public services of tomorrow.
Serco is committed to diversity, inclusion, and fair access to employment. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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