Facility Performance Consulting Limited
Digital Strategy Associate - Digital/Smart Buildings
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Company Description
FPC Global are the world's leading digital building experts, we offer full-service integrated technology consultancy and professional services to the built environment.
We partner with clients to improve asset performance, operational efficiency, sustainability outcomes, and digital maturity across complex portfolios.
Job Description
As a Digital Strategy Associate, you will act as the engagement lead across multiple projects, taking responsibility for the successful delivery of scopes of work ranging from digital strategy through to design and procurement. As part of your role, you will manage and coordinate multidisciplinary teams and deliver exceptional client outcomes. You will act as a senior client-facing representative at FPC, developing strong relationships with clients and working to identify opportunities to bring new value to our existing clients and establish relationships with new ones.
This is a role that will give you room to grow and the accountability to bring ideas into reality. You will be a central part of the digital strategy consulting team, joining an organisation that is rapidly growing and developing a globally recognised brand for expertise and quality.
Qualifications
Key Responsibilities
Pillar 1: Core Responsibilities
- Coordinate and oversee multiple digital strategy engagements, ensuring successful execution and alignment with overarching client objectives.
- Manage multi-disciplinary advisory teams to deliver cohesive, high-quality, and integrated solutions.
- Project-manage the day-to-day delivery process, taking full ownership of client outcomes and engagement delivery quality.
Pillar 2: Business Growth
- Advise existing clients effectively to nurture relationships and grow existing client accounts.
- Advocate for FPC’s broader services by identifying and supporting new business opportunities within ongoing engagements.
- Coordinate inputs and actively contribute to bid proposals, research, and client account planning activities.
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Pillar 3: Professional Development
- Manage and line-manage consultants and senior consultants, providing guidance, feedback, and performance support.
- Develop your personal leadership and commercial skills to bridge the gap toward senior management roles.
- Build a profound depth of digital advisory expertise, staying up to date with smart building and technology trends, and demonstrating relevant synthesis of associated implications and business opportunities.
Pillar 4: Culture & Innovation
- Advocate for and lead engagement-level innovation initiatives, testing new ideas in active project environments.
- Optimise delivery processes by actively embedding lessons learned and continuous improvements into team workflows.
- Support the broader adoption of internal innovation, approved tools, and best practices across the consulting team.
Skills and Experience
Personal Attributes
- Delivery-Focused: Highly organised and structured, with a proven ability to coordinate complex project variables simultaneously.
- Collaborative Communicator: Excellent interpersonal skills required to align multi-disciplinary teams and effectively engage project-level client stakeholders.
- Proactive & Pragmatic: Solution-oriented with a strong drive to identify account growth opportunities and improve internal processes.
- Supportive Leader: Dedicated to line management, growth, and mentorship of junior consulting staff.
Key Performance Indicators (KPIs)
- Delivery Excellence: On-time, on-budget, and high-quality delivery of assigned digital strategy engagements.
- Account Growth: Measurable contribution to the expansion and retention of existing client accounts and successful proposal support.
- Team Development: Positive feedback and progression metrics from line-managed consultants and senior consultants.
- Continuous Improvement: Successful implementation of engagement-level innovations and workflow optimisations.
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Requirements/Experience
- Experience: Proven mid-level experience in digital strategy, smart buildings, IoT, or related management consulting execution, with a track record of coordinating multiple project workstreams.
- Delivery Track Record: Demonstrated success in taking ownership of client deliverables and coordinating multi-disciplinary advisory or engineering teams.
- Commercial Exposure: Experience contributing to business development efforts, including bid writing, proposal generation, and account planning.
- Thinking Beyond the Brief: Demonstrated success delivering within complex environments where initiative, innovation, and boldness proved critical to the successful delivery of the project and positive client outcomes.
- Qualifications: Good degree in science, technology, engineering, business or other relevant field and progress toward accredited engineering or management consultancy qualifications.
Additional Information
At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that:
- Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition.
- Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career.
- Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance.
- Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.
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