RX Global
Digital Success Executive
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Are you passionate about keeping projects on track and ensuring teams have the support they need to succeed?
Do you enjoy coordinating schedules, managing information, and helping deliver high-quality outcomes in a fast-paced environment?
About Our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About The Role
The Digital Success Executive plans, configures, and delivers RX digital products across multiple events. Working with cross-functional teams, they ensure activities are tested and launched on time, support selected events onsite internationally, communicate targets, and use post-event insights to improve customer outcomes, operational efficiency, and consistent best practice.
Responsibilities
- Configure and quality-assure LMA, Colleqt, and Offers, including URLs, QR codes, and promotional materials.
- Define customer trial, adoption, and engagement targets for each event.
- Project-manage digital delivery schedules across multiple events, tracking progress, risks, and actions.
- Coordinate cross-functional teams to align responsibilities, technical support, and event readiness.
- Lead remote and onsite deployments, including international event support.
- Manage suppliers, budgets, staffing, and first-line operational or technical support.
- Conduct post-show reviews and use insights to influence product development.
- Improve and share delivery plans, customer journeys, best practices, tests, and operational standards.
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Requirements
- Strong organizational and project-management skills, with experience delivering multiple events or workstreams to fixed deadlines.
- Confident stakeholder management and influencing skills across cross-functional teams.
- Excellent attention to detail and a disciplined approach to configuration and quality assurance.
- Ability to learn digital platforms quickly and test URLs, QR codes, and customer journeys.
- Experience coordinating communications, artwork, print production, suppliers, and onsite operations.
- Ability to interpret performance data and turn insights into practical recommendations.
- Customer-focused, collaborative, and adaptable, with the confidence to work independently.
- Willingness and ability to travel internationally and support events onsite.
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
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Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country-specific benefits. Click here to access benefits specific to your location.
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