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Digital Support Apprentice
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As an Apprentice Digital Support Apprentice, you will primarily assist internal users, helping them maximise the use of various digital systems and software to enhance organisational efficiency and operations.
Wage £22,000 a year
Training course Digital support technician (level 3)
Hours Monday to Friday 8:30am - 5pm (may change depending on site requirements). 37 hours 30 minutes a week
Start date Monday 24 August 2026
Duration 1 year 3 months
Positions available 1
Most of your apprenticeship is spent working, gaining hands-on experience. You’ll learn on the job.
Responsibilities
- Acquire and apply foundational knowledge in digital technologies and IT support.
- Assist users with digital systems under supervision, learning effective customer service skills in IT.
- Collaborate with Service Desk Level 1 team, learning hands-on technical support.
- Assist clients in accessing and receiving services, offering coaching and support in digital system usage.
- Engage in continuous learning activities, including workshops and training sessions.
- Contribute to digital service improvement and knowledge base documentation.
- Support the adaptation and exploitation of technology changes to meet organisational objectives.
- Ensure efficient use of digital office technologies, productivity software, and digital communications tools.
- Provide support to external customers and clients through various digital channels.
- Assist internal users in maximising the use of digital technologies.
- Support external users in completing and submitting data remotely and help diagnose and resolve their digital tool access and usage problems.
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Requirements
- GCSE in: English (grade A* - C / 9 - 4)
- GCSE in: Maths (grade A* - C / 9 - 4)
- IT skills:
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Initiative
Desirable qualifications
- A Level in: Digital (grade A - C)
- T Level in: Digital (grade A - C)
- BTEC in: Digital (grade Pass/Merit/Distinction)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Benefits
- Your earnings can increase over time with an apprenticeship.
- Opportunities for advancement to higher apprenticeship levels (E.g. Level 4, 5, 6, 7)
- Opportunities for advancement to Level 1, 2, and 3 roles within Digital Support.
- Pathways to specialised roles like Cyber Security Technician, Data Technician, Business Analyst, and AI Data Specialist.
- Commitment to ongoing professional development and training
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About ABP Food Group
ABP Food Group is one of Europe’s leading integrated agri-food businesses, with divisions specialising in food production, pet food and renewables. Over our 70-year history, we have grown to 14,000 strong team and have built a reputation for quality and innovation. ABP UK, part of the ABP Food Group produces quality fresh and frozen beef, lamb and frozen meat-free products to some of the nations leading supermarkets and restaurants, including a number of Michelin Star establishments!
http://www.abp-earlycareers.com
Application Process
- Sign in or create an account.
- After signing in, you’ll apply for this apprenticeship on the company's website.
Closes in 25 days (Friday 31 July 2026)
Contact
ABP UK Kate Taylor earlycareers@abpbeef.com
The reference code for this apprenticeship is VAC2000040614.
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