Digital Support Technician Apprentice

Are you passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment.

What you'll do at work

• Set up and configure new printers/photocopiers
• Refurbish used printers/photocopiers for re-sale
• Update firmware and install client data into the devices pre installation
• Run checks and diagnostics on newly set up and refurbished devices
• Assist on installs when required
• Work from a scheduled database to ensure that all devices are set up and completed on time

Where you'll work

ENTERPRIZE HOUSE
GUINNESS ROAD
TRAFFORD PARK
MANCHESTER
M17 1SG

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOWSKILLS LIMITED

Training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Select and migrate data from already identified sources.
• Format and save datasets.
• Summarise, analyse and explain gathered data.
• Combine data sets from multiple sources and present in format appropriate to the task.
• Use tools and/or apply basic statistical methods to identify trends and patterns in data.
• Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
• Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
• Demonstrate the different ways of communicating meaning from data in line with audience requirements.
• Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
• Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
• Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
• Parse data against standard formats, and test and assess confidence in the data and its integrity.
• Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
• Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
• Follows equity, diversity and inclusion policies in the organisation for a common goal.
• Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
• Select and migrate data from already identified sources.
• Format and save datasets.
• Summarise, analyse and explain gathered data.
• Combine data sets from multiple sources and present in format appropriate to the task.
• Use tools and/or apply basic statistical methods to identify trends and patterns in data.
• Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
• Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
• Demonstrate the different ways of communicating meaning from data in line with audience requirements.
• Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
• Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
• Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
• Parse data against standard formats, and test and assess confidence in the data and its integrity.
• Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
• Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
• Follows equity, diversity and inclusion policies in the organisation for a common goal.
• Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.