Digital Support Technician Apprentice

EURO DIGITAL SYSTEMS LTD

MANCHESTER (M17 1SG)

Closes in 18 days (Saturday 17 October 2026)

Posted on 28 September 2026

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Summary

Are you passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment.

Wage

• £15,600 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices

Training course

• Digital support technician (level 3)

Hours

• Monday to Friday, full-time position. Exact shifts to be confirmed.
• 37 hours 30 minutes a week

Start date

• Tuesday 17 November 2026

Duration

• 1 year 4 months

Positions available

• 1

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Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Set up and configure new printers/photocopiers
• Refurb used printers/photocopiers for re-sale
• Update firmware and install client data into the devices pre installation
• Run checks and diagnostics on newly set up and refurbished devices
• Assist on installs when required
• Work from a scheduled database to ensure that all devices are set up and completed on time

Where you'll work

ENTERPRIZE HOUSE GUINNESS ROAD TRAFFORD PARK MANCHESTER M17 1SG

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Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

• NOWSKILLS LIMITED

Training course

• Digital support technician (level 3)

What you'll learn

• Use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
• Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
• Apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
• Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols.
• Operate digital information systems, for example:
  • Management- Finance Human Resources
  • Bespoke departmental or organisational systems or databases
• Communicate effectively through a variety of different channels using terminology appropriate to the audience.
• Use digital resources to extend own knowledge and skills relevant to their role.
• Risk assess the organisational impact of decisions that they take.
• Use digital systems to identify productivity and performance improvements.
• Use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
• Maintain system security in line with organisational policies.
• Support digital operations or digital change and transformation activities.
• Investigate application problems and enable resolution to maintain productivity and improve quality of service.
• Coach and guide stakeholders to develop their applications skills to use digital systems effectively.
• Monitor data to analyse systems use and provide insights to recommend use or applications developments.
• Support customers in the use of information, products and services through digital channels.
• Diagnose technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
• Maintain end-user systems physically or remotely. For example: software, hardware or operating systems.
• Provide and direct end-users to tools and resources to help them resolve their digital problems.
• Use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
• Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
• Apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
• Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols.
• Operate digital information systems, for example:
  • Management- Finance Human Resources
  • Bespoke departmental or organisational systems or databases
• Communicate effectively through a variety of different channels using terminology appropriate to the audience.
• Use digital resources to extend own knowledge and skills relevant to their role.
• Risk assess the organisational impact of decisions that they take.
• Use digital systems to identify productivity and performance improvements.
• Use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
• Maintain system security in line with organisational policies.