Stakeholders management

• Work closely with counterparts in the Commercial team (Buyers, Planners), and develop an effective relationship.
• Share and discuss performance, insights and how to optimise the sales of the categories through digital.

Reporting & Insights

• Help to provide additional insights on eCommerce performance to understand what drives Sales, and support recommendations for specific interventions to optimise performance.
• Focus on KPIs such as Inbound Traffic, Conversion Rate, Path to purchase, ATV, etc. with the ability to present relevant reports & insights at category level.
• Produce relevant reports using Google Analytics, Contentsquare, or system specific data points.

What we’re looking for

• Ideally you’ll be educated to Degree level or equivalent with 2+ years experience in digital eCommerce and website trading.
• We will, however, consider graduates with potential and who have studied and/or trained in the Digital marketing / ecommerce field.
• You’ll have a first experience across some of eCommerce elements such as product discovery / search, visual merchandising, trading.
• You will understand eCommerce KPIs (e.g. traffic, conversion, atv, path to purchase, etc.) and feel at ease with numbers.
• Have excellent planning and organisation skills, and ensure on time delivery.
• Will be able to build relationships and liaise with business and external stakeholders.
• Will understand CRO principles, and how it translates to actions and/or testing.
• Will have experience of product discovery and/or “searchandising” (Bloomreach, Algolia, etc.).
• Have used Google Analytics / GA4.
• Have used Contentsquare or equivalent.
• Experience of Dynamic Yield or equivalent personalisation / experimentation systems.
• Experience of CMS systems, Google Sheets / Excel.
• Will be able to work under tight deadlines on occasions, in a fast paced environment.
• Are willing to learn by doing, and from others.

What can we offer you?

• You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We also have an early careers network to support you if you’re in your first few years of your career.
• We’ll also equip you with a benefits package that includes:
  • Competitive bonus
  • Save-as-you-earn scheme
  • Life Assurance
  • Enhanced contributory pension scheme after 2 years service
  • Colleague discount
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
• Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
• By giving you the support you need to do well at work, and the flexibility to make life work for you. We are giving you a career that doesn’t put your life on hold. Where you can be yourself, do your best work, and make a positive difference every day.

About Us

Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues. But it is our culture that is considered our best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

"We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to