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Digital Trading Lead
As a Digital Trading Lead, you will have the opportunity to shape and execute comprehensive digital plans, driving growth and improvement in digital metrics. You will ensure best in class digital merchandising is delivered for your category of responsibility including marketplace products, ensuring that customers are able to successfully complete their full shopping mission. You will collaborate with stakeholders across the business, using insight and analysis to deliver customer focused initiatives that drive multiple metrics, including sales, conversion, customer engagement and digital participation.
What I am accountable for:
- Review daily performance and take clear actions to capitalise on opportunities or mitigate risks, driving improvements in line with business targets.
- Conduct regular site-walks to review the customer journey and check information accuracy, addressing any issues.
- Take responsibility for the performance of your category including marketplace products, highlighting key actions, opportunities, risks, and providing a performance narrative.
- Develop and deliver the digital category plan up to six months out, including implementation, flagging risks or challenges to the Digital Trading Manager.
- Optimise your category regularly using tools and insights to improve digital metrics and outcomes (e.g. Adobe, SIP, etc.).
- Own delivery of category BAU initiatives such as range reviews, newness, and cycle changes.
- Build relationships with Commercial (buying) teams, Marketplace and other key stakeholders, attending sessions to support digital execution and champion the digital channel.
- Support the Digital Trading Manager with supplier relationships, including data and insight, and attend meetings as appropriate, partnering with Nectar360 on retail media opportunities.
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What I need to know:
Essential
- Proven experience in a digital trading or e-commerce role.
- Excellent planning and prioritising skills to deliver plans to deadline.
- Ability to work in a fast-moving, pressured environment and manage projects on time and to budget.
- Experience building and delivering plans aligned to a strategy.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent communication and collaboration skills, with ability to influence a broad stakeholder group.
- A proactive and results-driven mindset.
- A passion for e-commerce and staying up-to-date with industry trends.
- High level of customer focus and are able to work collaboratively with others.
- Able to take ownership of changes and have courage to try out new things at a personal and team level.
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Desirable
- Previous trading experience.
- Demonstrates future potential for Leadership.
- Knowledge of digital marketing, SEO, and web analytics tools.
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