Signet Jewelers (UK and Ireland)
Digital Trading Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
At H. Samuel, we're proud to be part of life's biggest moments. From engagements and anniversaries to personal milestones and meaningful gifts, our customers trust us to help them celebrate what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that will drive the next phase of our growth.
As Digital Trading Manager, you'll play a pivotal role in shaping how customers experience our brand online. Reporting to the Head of Ecommerce Trading, you'll own the commercial performance of the H. Samuel website, driving growth in revenue, conversion, and customer engagement through a customer-first, data-led trading strategy.
This is an opportunity to lead the trading direction of one of the UK's best-known jewellery brands, combining commercial leadership, strategic thinking, and operational excellence. You'll work across Ecommerce, Marketing, Merchandising, Analytics, Finance, and Technology to deliver exceptional customer experiences and achieve ambitious growth targets. You'll have the autonomy to shape strategy, influence key decisions, and play a significant role in accelerating H. Samuel's digital growth journey, while helping millions of customers celebrate life's most meaningful moments.
Key Responsibilities
- Owning the commercial performance of the H. Samuel website, delivering against revenue, conversion, and profitability targets.
- Defining and delivering the digital trading strategy, ensuring it supports both immediate commercial objectives and long-term business growth.
- Leading the trading calendar, bringing key campaigns, promotional events, and seasonal moments to life online.
- Using data, insight, and customer behaviour to identify opportunities, optimise performance, and improve decision-making.
- Championing continuous improvement of the customer journey through testing, personalisation, and conversion optimisation.
- Leading onsite merchandising, navigation, search, and product presentation to maximise customer engagement and sales performance.
- Building strong partnerships across Marketing, Merchandising, Technology, Finance, and Customer Experience teams to deliver aligned commercial outcomes.
- Providing insight, recommendations, and performance updates to senior stakeholders, helping shape future trading priorities and investment decisions.
- Leading, coaching, and developing a high-performing Digital Trading team.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What Success Looks Like in This Role
- Delivering sustainable growth in revenue and profitability.
- Improving conversion, customer engagement, and overall trading performance.
- Creating seamless and compelling customer journeys that inspire customers to shop with confidence.
- Building strong cross-functional relationships and influencing key business decisions.
- Developing a highly engaged and capable trading team.
About You
The successful candidate will be a commercially-minded ecommerce leader with a proven track record of driving online growth in a fast-paced retail environment. You combine strategic thinking with a hands-on approach and are passionate about using data, insight, and customer understanding to deliver results.
Skills and Experience You Will Bring
- Significant experience in ecommerce trading, digital commerce, or online retail leadership.
- A strong track record of delivering revenue growth and commercial performance through digital channels.
- Excellent commercial acumen and analytical capability.
- Experience using tools such as Adobe Analytics, Contentsquare, and advanced Excel to drive decisions and performance.
- Expertise in customer journey optimisation, testing, and conversion improvement.
- Strong stakeholder management skills and the ability to influence at all levels.
- Experience leading and developing high-performing teams.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We Offer a Fantastic Job and More…
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
- Competitive salary.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 22 days holiday per year which increases after a year’s service.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Be Part of Something Special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you!
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location