Moorfields Eye Hospital, London, Fellowship
Digital & Transformation Project Manager
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Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people’s sight matters—and so do the people who make it possible.
For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.
We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.
And we’re just getting started.
From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.
Could you be part of this future? Make us more.
Job Overview
An exciting opportunity has arisen within the Digital Clinical Services Division for a Digital & Transformation Project Manager on a permanent contract basis.
We are looking for an organised, enthusiastic individual who is self-motivated but also enjoys working in a team. In addition to project management skills they will need to be able to deliver change, lead through influence and rethink established practice.
The role of Digital & Transformation Project Manager requires proven experience of managing major digital/transformational change projects to a successful conclusion, including realising objectives and benefits delivery within the project deadline and costs.
Main duties of the job
The Digital & Transformation Project Manager will lead the delivery of strategic digital projects within the Digital Clinical Services Division, with a particular focus on initiatives such as the Single Point of Access, Sparc, and broader digital transformation programmes.
The post holder will be responsible for managing projects using the Trust’s programme management framework, ensuring delivery of defined outputs, outcomes, and benefits on time and within budget. This includes setting project objectives, defining scope and deliverables, managing risks and issues, and maintaining robust reporting and governance arrangements.
The role requires close collaboration with clinical, operational, and corporate teams to embed scalable digital solutions that improve patient experience, streamline processes, and support the Trust’s digital maturity roadmap.
The post will be based at Moorfields Eye Hospital, Old Street, but the post-holder may be required to work across other sites depending on project needs.
While initial priorities will include supporting delivery of the Single Point of Access and other digital clinical service initiatives, project assignments may evolve in line with organisational priorities and strategic direction.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
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- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed Job Description And Main Responsibilities
Identify, initiate and co-ordinate appropriate project proposals to improve operational performance and improve clinical service delivery.
Ensure that project objectives, scope, deliverables, critical success factors and risks are clearly documented and agreed prior to project start.
Establish multidisciplinary project teams with appropriate operational, clinical and corporate team membership. Co-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered.
Perform benefits analysis and baseline current system performance before each project starts and ensure there is a plan in place for handover to the operational and clinical leads.
Preparation and maintenance of all project documentation, including (but not limited to): project brief, project initiation document, appraisal options, risks, issues, decisions, lessons learned and actions logs, high level and detailed project plans, highlight reports, and contributions to divisional and Trust-wide governance groups.
Ensure all project documentation and reports are prepared and delivered as specified in the project communications plan and in line with agreed reporting schedules.
Set-up and lead project team meetings, involving stakeholders and project team members. Responsible for controlling, directing, planning and allocating work and motivating service users to get directly, or indirectly involved with the project and its development.
Manage the implementation costs and resources allocated to any projects you manage.
Co-ordinate the activity of project team members and contributors ensuring that tasks and work packages are completed satisfactorily and on schedule.
Regularly report on progress, monitoring progress against plan, delivery of the project objectives, and post project review including updating the lessons learned and decision logs.
Undertake any additional duties appropriate to the post, as may be required by the service and as delegated by the Divisional Manager.
Provide advice and guidance to staff and managers across the Trust in relation to change, act as an advocate and champion for digital transformation.
Develop and maintain strong working relationships with a number of operational, clinical and corporate management teams including developing good knowledge of the overall programme aims, objectives and initiatives so as to provide meaningful expert advice.
Provide advice and guidance to staff and managers across the Trust in relation to change.
Represent the Trust to contractors, suppliers and providers in furtherance of project objectives.
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The post holder will be required to communicate and engage constructively with a wide range of internal and external stakeholders on a range of highly complex, specialist and often contentious issues.
Person specification
Education/Qualifications
Essential criteria
- Higher education qualification / masters in management (e.g. DMS), or relevant equivalent experience.
- PRINCE2™ or AMP Practitioner / equivalent Project Management qualification.
Knowledge & Experience
Essential criteria
- Project management experience managing multiple complex projects within the NHS or a comparable large organisation, preferably in a service related environment.
- Experience in delivering digital, administrative or IT programmes in a healthcare setting
- Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs.
- Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered.
Desirable criteria
- Experience of operational and non-operational management in the NHS
Skills, Abilities & Knowledge
Essential criteria
- To manage and influence stakeholders internally and externally at all levels.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
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Further details / informal visits contact
- Name: Rebecca Cabral
- Job title: Lead Provider Development Manager
- Email address: rebecca.cabral@nhs.net
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