Ministry of Justice UK
Digital Workforce Manager (Ref: 20957)
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Job Summary
This is a Nationally based role
Job Description
Digital Workforce Manager
Location: National*
Closing Date: 27th August 2026
Interviews: w/c 7th September 2026
Grade: SEO (MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £49,325 - £53,081 National: £42,914 - £46,182
Working pattern: Full-time, Part-time, Flexible working
Contract Type: 2 Year Fixed Term appointment* (with the potential for the role to become permanent - subject to review)
Number of vacancies: 1
Vacancy number: 20957
We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP.
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.
Please note - for current Civil Servants, this role is offered as a detached duty/loan subject to approval from your home department. Successful applicants who do not have agreement from their home department to return at the conclusion of this role may be subject to MoJ's redeployment and redundancy procedures.
The Role
We’re recruiting for a Digital Workforce Manager here at Justice Digital, Data and Science to be part of our warm and collaborative Enabling Services team.
When our managers want to recruit great people for their team, working on some of the largest technology programmes in the Civil Service, they will come to you looking for expert advice, solutions and guidance. You will enjoy partnering and crafting relationships and will be someone who takes pride in providing a slick, great hiring experience.
As a Digital Workforce Manager, you will belong to a warm and welcoming team that works at pace, collaborating and contributing to a range of exciting change projects and sit as part of our broader Strategy & Operations team. We are responsible for enabling our colleagues to get on with delivery by instilling a culture of accountability, value for money and commerciality across Justice Digital and we want to make it a great place to work.
What will your day look like? You’ll be blending your people management skills and passion for delivering an outstanding customer experience with your love of data and information. It’s crucial that you’re confident in spreadsheet analysis and turning this into engaging and informative content for our senior management and directors. Your advice will shape and influence the creation of robust Workforce Plans across the department, and you’ll use this data to ensure our recruitment delivery is strategically aligned, smooth and efficient. Every day is slightly different from the last, with new and exciting projects to get involved with; we’re a team that pride ourselves on welcoming and encouraging change and innovation, so someone with big ideas and bold goals will surely succeed.
You’ll receive a range of excellent benefits when you join our department, including:
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- A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
- 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
- Employees are allocated 10% of their working time for personal and professional development.
- A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
Key Responsibilities:
Workforce Planning:
- Working with the Senior Management Team (SMT), Heads of Profession (HoPs)/Leads & Managers at all levels across Justice Digital, Data and Science to support them in determining their people needs; “the who, the how and the when”.
- Collaborate with these partners, and with the Recruitment Team, to plan, monitor and deliver hiring objectives within agreed timeframes, proactively identifying and managing risks.
- Manage and support the end-to-end cycle of annual workforce planning; from collection during annual budget planning to tracking and governance throughout the plan year, including headcount to support business objectives.
- Work with SMT and Finance to forecast workforce growth, establish targets and provide monthly reports on progress and risk.
- Develop and implement wider workforce planning and demand forecasting processes in partnership with SMT, HoPs/Leads, Managers, Budget/Finance teams and recruiters.
- Provide relevant tools and processes, and partner with the Recruitment Team, to drive strategic recruitment that delivers the right people at the right time, and at the right cost.
Contingent Labour:
- Support the continued development of the Business Case Writing process for Contingent Labour requests, critically assessing current procedures and constantly iterating improvements.
- Ensure compliance with governance and approval processes to provide the best value for money when deploying a contingent labour resource.
- Manage the end-to-end lifecycle of Contingent Labour resources within Justice Digital, monitoring tenure lengths and highlighting risks. Ensure contingent labour usage is effective, within framework and compliant in use.
- Provide expert advice to Directors and Deputies, ensuring their contingent labour workforce remains sustainable and within forecast.
- Support and facilitate the fortnightly Business Case review meeting, reporting outcomes and delivering responses back to the business in a professional, supportive and engaging manner.
Reporting:
- Create and develop new reporting tools and dashboards to support business decision-making and provide ad-hoc analytics to SMTs, HoPs/Leads and Managers.
- Develop and produce a range of regular reports that support the wider Recruitment & People Teams.
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If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
- Experience in a workforce planning, finance, reporting or similar data-related function.
- Experienced in data analysis, using high volumes of data to create informed recommendations to seniors.
- Experience managing stakeholder relations at senior levels.
- Identify and implement improvements to processes, services, or ways of working.
- Communicate clearly and build effective working relationships with a range of stakeholders at senior levels.
- Deliver high-quality, efficient, and customer-focused services.
- Understand organisational priorities and align work to support wider objectives.
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Salary Information
Base salary for this role is from £49,325 - £53,081 (London) and from £42,914 - £46,182 (National).
New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
How To Apply
In Justice Digital, Data and Science, we recruit using the Success Profiles Frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.
Stage 1 - Application And Sift:
To apply for this position, you must submit the following as part of your application:
- A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
- A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 2 criteria listed below, using a separate paragraph for each.
- Experience in a workforce planning, finance, reporting or similar data-related function.
- Experienced in data analysis, using high volumes of data to create informed recommendations to seniors.
Candidates who do not adhere to the Personal Statement directions above may be rejected on this basis.
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