Your day begins by reviewing the schedule, menu, reservations, resident allergies, texture requirements & preferences, and tours or special events planned for the day. You ensure both the independent and assisted living Dining Room is clean, organized, and set to our premium standard, with table settings, service stations, and ambiance prepared before residents and guests arrive.

Before meal service begins, you lead pre-service with the dining team to review the menu, daily features, service expectations, resident needs, and relevant ingredient or dietary information. You assign service areas, confirm that the team is prepared, and reinforce the details required to provide personalized “5 Star” service.

During meal service, you remain visible and engaged in all dining areas including the AL DR, welcoming residents and guests, supervising the flow of service, and supporting team members as needs arise. You monitor service timing, presentation, and the overall dining experience, responding to special requests and resolving concerns with sound judgment, professionalism, and care.

Throughout the day, you collaborate with the Culinary and Wellness teams to support resident preferences and changing needs. You also coordinate the service of special events, ensuring set-up, staffing, and execution are organized and that every detail reflects our premium hospitality standards.

As residents and guests complete their meals, you oversee clearing, cleaning, and resetting the Dining Rooms while ensuring established procedures and sanitation standards are consistently followed. You confirm that the room and service areas are fully prepared for the next meal period or event.

At the end of service, you review the shift with the team, communicate follow-up items, and ensure the Dining Room is left clean, stocked, and ready. Through reliable leadership, self-motivation, and attention to detail, you help create memorable dining experiences that residents and guests can look forward to every day.

Between services, you review staffing, training, payroll, and upcoming events, as well as ensuring the Service Teams are successful in completing their tasks as well as breaks and training.

How Do I Qualify?

You must have:

• High School Diploma or equivalent
• Post-secondary education in a related field - definite asset
• Strong verbal and written communication skills
• Serving it Right Certificate
• Minimum three years of experience leading in a fine dining service environment

What we are looking for:

• Food Handling Certificate
• Three years of progressive experience in Hotel/Private Club/Golf Club fine dining property
• Demonstrated proficiency with Microsoft Word, Excel, and Outlook
• Experience in a unionized environment considered an asset.
• Knowledge or solid understanding of kitchen operations to support the Director of Culinary Services with administration duties when necessary.
• Understanding of payroll systems considered an asset.
• Team-focused with excellent customer service skills.

Requests for accommodation can be made at any stage of the recruitment process, providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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