UK Ministry of Defence
DIO Estate Facilities and Assurance Manager, Ascension
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Ascension Islands, BFPO 677
Job Summary
The Estates Facilities & Assurance Manager oversees Total Facilities Management (TFM) service delivery and assurance, ensuring the Infrastructure Support Provider (ISP) meets contractual obligations and End User requirements. Reporting to the Senior Estates Facilities Manager (SEFM), the role involves managing estate services, including maintenance, inspections, and assurance, in line with DIO Practitioner Guide EM02. The role also supports business improvements aligned with UK Government environmental and sustainability initiatives.
The Ascension Islands is a particularly challenging environment and provides valuable experience gaining opportunities for delivery in a remote location. This is a challenging post and brings the opportunity to deliver high profile works on an overseas estate that includes an airport and a large fuels storage complex.
The tour length is 3 years.
This position is advertised at 37 hours per week.
Job Description
Working with the Defence Infrastructure Organisation (DIO) on Ascension Island presents a unique and rewarding experience, given its remote location in the South Atlantic. The island operates under a contracted outsourced Total Facilities Management (TFM) arrangement, ensuring the effective delivery of essential services and infrastructure maintenance. The remote nature of Ascension poses significant logistical challenges, with supplies and equipment requiring careful planning and coordination due to limited shipping and air transport options. The island itself is a volcanic outpost, home to a small community and a variety of wildlife, including green sea turtles and seabirds, as well as landmarks such as Green Mountain and the historic Wideawake Airfield. Working in this environment demands adaptability, collaboration, and innovative problem-solving to overcome the unique challenges of maintaining critical infrastructure in such an isolated setting.
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Person Specification
Estate Facilities Management (35%)
- Collaborate with the ISP to improve Hard and Soft FM service delivery.
- Oversee planned preventative maintenance to ensure compliance with statutory and contractual requirements.
- Address operational issues and ensure ISP Management Plans (e.g., Asbestos, Legionella, Fire Safety) are up to date.
- Use Management Information Systems (IMS & Maximo) to monitor progress and generate reports.
- Identify areas for improvement and provide input for future contracts.
- Oversee asset management, including updates to the DIO Data Management Team.
- Review the Forward Maintenance Register (FMR) with the ISP for planning purposes.
- Represent the SEFM during their absence and participate in FM meetings.
Assurance (25%)
- Conduct contract assurance, compliance checks, audits, and inspections as per the contract and EM02 policy.
- Ensure compliance with statutory and mandatory Regulations, which encompass health and safety.
- Collaborate with the ISP on assurance activities and provide data for reports.
- Assess work quality through site visits and post-completion reviews, contributing to lessons learned and continuous improvement.
- Facilitate compliance inspections by visiting staff and external assurance organisations.
- Analyse data, monitor KPIs, and conduct audits to improve value for money (VFM).
- Support fraud prevention initiatives and provide policy guidance to the ISP.
Governance (20%)
- Ensure ISP performance meets contractual and statutory requirements.
- Monitor and manage contract performance, including audit programmes and fraud prevention measures.
- Organise and manage governance meetings, including agendas, documentation, and attendance arrangements.
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Stakeholder Engagement (15%)
- Build strong relationships with Ascension Base Command, ISP, and other stakeholders.
- Collaborate with Command to prioritise and plan future works.
- Engage with ISP teams, including Helpdesk, Soft FM, Airfield Services, and others, to address performance and quality issues.
Business Improvement and Corporate Governance (5%)
- Monitor compliance with policies and escalate significant risks.
- Support communication strategies and prepare briefings as needed.
- Implement best practices, audit recommendations, and business continuity measures.
- Promote diversity, inclusion, and innovation to drive continuous improvement.
- Ensure compliance with mandatory training and professional development.
Other Responsibilities:
- Promote MOD and DIO tools and practices to enhance business delivery and information flow.
License:
Driving license for car/crew-cab. Due to a lack of public transport on Ascension Island and the distance from MOD accommodation to various areas of the MOD estate, it is essential that the SEFM be able to drive to deliver day to day outputs.
Licences
Driving license for car/crew-cab
Evidence will be required at interview.
All qualifications, licences or memberships declared must be held at point of application and if applicable be in date. Equivalents will not be accepted.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
- Working Together
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Leadership
- Communicating and Influencing
- Delivering at Pace
Salary and Benefits
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Cost of Living Allowance (COLA), free accommodation, free utilities, one free return flight to the UK once per year after first 12 months in post, one free respite flight to Chile or the UK per 12 months in post, Operation Deployment Allowance
- Single applicants will be provided with free accommodation and meals in addition to COLA and ODA
Discover My Benefits: Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. https://discovermybenefits.mod.gov.uk/civilian/
This post offers full relocation allowances subject to availability. Cost of Living Overseas Allowances is payable based on personal circumstances and marital status.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
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Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience. Success Profiles: Civil Service behaviours - GOV.UK
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the CV and Personal Statement
In this instance the remaining elements will be tested at interview.
Behaviours:
At application you will be assessed against the following:
- Leadership
- Delivering at pace.
- Communication and influencing
Experience:
CV and Personal statement.
Behaviours:
At interview you will be assessed against the following:
- Managing a Quality Service
- Working Together
- Making effective decisions
The Civil Service
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigation's can be put
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