Defence Infrastructure Organisation (DIO)
DIO RD Central Senior Facilities Manager
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Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.
MOD Donnington
Job Summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!
This position is advertised at 37 hours per week.
Job Description
Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas: with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.
The position advertised is for a DIO Senior Facility Manager (SFM), based within the Telford Area. The role is responsible for 7 main MOD establishments and several satellite sites within the geographical area of Service Delivery Area 13 and is supported by a team of Facility Managers.
The SFM role plays a significant part in the delivery of services to military and civilian MOD colleagues, leading the operational oversight and enabling of all aspects of hard and soft FM services, through a third-party supplier partner network, over the whole portfolio.
The role includes contract and supplier management, in addition to the planning and delivery of an extensive maintenance/minor works programme acting as the key customer interface across their area, working collaboratively with our Industry Partners; and engages in providing advice to assist decision on optimising the use of and management of all property, buildings, and workplaces.
Person specification
The successful candidate will lead customer engagement through key governance forums, ensure a culture of safety first, deliver value for money and provide expert advice and oversee particularly complex sites while enabling and providing support to Facilities Managers (FMs).
Responsibilities include but are not limited to:
- Leadership Management. Direct, lead, support & enable a team of Facility Managers delivering FM activities & programme support across area of responsibility.
- Maintain commitment to personal development and training compliance; encourage and supporting the team to do the same.
- Maintain strong and collaborative relationships with Industry Partners to provide the continued level of support needed to deliver service provision across MODs diverse estate.
- Support & participate in a culture of continuous improvement.
- Ensure regular and effective communication and engagement with Head of Establishments (HoE Reps), Industry Partners and Key stakeholders.
- Maintain Hard & Soft FM advice and delivery.
- Monitor both Hard & Soft FM contract performance to ensure delivery against all KPIs and agreed contractual obligation is achieved.
- Assure service delivery of planned & response maintenance in accordance with statutory legislation, Health, Safety & Environmental standards, policies and mandatory requirements.
- Provide advice and support to Heads of Establishment for the management and mitigation of infrastructure risks, where statutory & mandatory compliance of assets is not possible.
- Carry out the appropriate level of risk management in accordance with DIO Risk Policy. Ensuring contract mechanisms are used effectively to record early warnings, complete risk reduction activity & register contract defects.
- Support the management & review of planned work in accordance with local budgets to deliver programmed works.
- Carry out proactive management to ensure goods & services are delivered within the agreed contractual arrangements.
- Support the delivery of in-year programme of works including technical, financial & commercial checks in-line with contractual requirements and letters of delegation.
- Collate information & prepare reports for mandated weekly & monthly establishment meetings.
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Licences
A full UK driving licence is required. The role involves travelling between sites that are not easily accessible using public transport.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together
We only ask for evidence of these behaviours on your application form:
- Leadership
- Communicating and Influencing
Salary and Benefits
Alongside your salary of £46,040, Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Hybrid Working
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Additional Information
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
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MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability (750 Word count).
At sift, candidates will be assessed against their CV, Statement of suitability and the following:
- Leadership
- Communicating & Influencing
At interview, candidates will be assessed against the following:
- Leadership
- Communicating & Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together
For candidates who successfully reach the interview stage, interviews will be held at MoD Donnington during the week commencing 5 October, 2026. These will be conducted face to face. Please be aware that dates are subject to change based on operational requirements.
Further information
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be
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