UK Ministry of Defence
DIO - Stewardship Manager
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Job Summary
As DIO Stewardship Manager, you will be responsible for the lead on execution and delivery of the DIO Maintenance Contract for Planned and Reactive Maintenance through effective assurance to ensure a compliant estate is delivered and maintained. Support DIO management of maintenance contracts to provide maximum service delivery achievement for USVF customers. Your main responsibility is to conduct and report on effective assurance, reporting and progressing non-compliance, action as necessary, managing risks and working collaboratively with a range of stakeholders to resolve issues.
This position is advertised at 37 hours per week.
Job Description
Main Responsibilities
DIO 2nd Party Assurance
- Monitor execution of (Planned Preventative Maintenance; Inspection & Testing and Reactive Maintenance, ensuring a compliant estate is delivered and maintained using SFG20 as the framework.
- Management and oversight of EMO2 audits working alongside the MMO to undertake a programme of monthly assurance checks and inspections across all planned and reactive supplier activities in delivery of the DIO Maintenance Contract.
- Responsibility to record Competent Person Inspections (CPI’s), Technical Inspections and Professional Appraisals ensuring reports and associated certificates are uploaded and reflected accurately.
- Production of Monthly Assurance Report.
- Adhere to stepped approach to compliance, raising recommendations with appropriate partners.
- Escalation and raising complaints or failure notices if repeated or significant issues identified or no progression on agreed recommendations.
- Monitoring the above to ensure appropriate actions are taken prior to closure.
DIO 3rd Party Assurance
- Manage and monitor through to completion handover the F29 USVF self-delivered works process within your remit.
Stakeholder Manager & Issue Resolution
- Developing and maintaining positive and collaborative working relationships with a range of customers, Adherence to and promotion of JSP375 and Safe Systems of Work; Familiarity with Health & Safety risks (eg. Asbestos, Legionella, Environmental).
- Actively contribute to the SOP 19 Register.
- Attend meetings as required to ensure your roles and responsibilities are met.
- Familiarity of MOD standards and systems through attending training and briefings/presentations.
- Adherence to process and promotion of adherence for USVF and supplier stakeholders.
- Support specific task-driven objectives working to the Senior Stewardship Manager West Region SEFM (C1).
- Values and Integrity: Conduct all activities with professionalism, authenticity, and integrity, consistently demonstrating DIO values.
- Support the Senior Estate Manager in fostering a culture of ethical behaviour and high-quality delivery.
Main Responsibilities To Include
DIO 2nd Party Assurance
- Monitor execution of (Planned Preventative Maintenance; Inspection & Testing and Reactive Maintenance, ensuring a compliant estate is delivered and maintained using SFG20 as the framework.
- Management and oversight of EMO2 audits working alongside the MMO to undertake a programme of monthly assurance checks and inspections across all planned and reactive supplier activities in delivery of the DIO Maintenance Contract.
- Responsibility to record Competent Person Inspections (CPI’s), Technical Inspections and Professional Appraisals ensuring reports and associated certificates are uploaded and reflected accurately.
- Production of Monthly Assurance Report.
- Adhere to stepped approach to compliance, raising recommendations with appropriate partners.
- Escalation and raising complaints or failure notices if repeated or significant issues identified or no progression on agreed recommendations.
- Monitoring the above to ensure appropriate actions are taken prior to closure.
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DIO 3rd Party Assurance
- Manage and monitor through to completion handover the F29 USVF self-delivered works process within your remit.
Stakeholder Manager & Issue Resolution
- Developing and maintaining positive and collaborative working relationships with a range of customers, Adherence to and promotion of JSP375 and Safe Systems of Work; Familiarity with Health & Safety risks (eg. Asbestos, Legionella, Environmental).
- Actively contribute to the SOP 19 Register.
- Attend meetings as required to ensure your roles and responsibilities are met.
- Familiarity of MOD standards and systems through attending training and briefings/presentations.
- Adherence to process and promotion of adherence for USVF and supplier stakeholders.
- Support specific task-driven objectives working to the Senior Stewardship Manager West Region SEFM (C1).
- Values and Integrity: Conduct all activities with professionalism, authenticity, and integrity, consistently demonstrating DIO values.
- Support the Senior Estate Manager in fostering a culture of ethical behaviour and high-quality delivery.
Person Specification
Essential
- Strong organisational and project coordination skills, with the ability to manage multiple priorities and support timely delivery.
- Effective communication and interpersonal skills, with the ability to engage confidently with stakeholders, contractors, and team members.
- Experience in facilities or estate management, with an understanding of compliance, risk management, and quality assurance.
- A proactive and solutions-focused approach, with a commitment to continuous improvement and innovation.
- Ability to work collaboratively as part of a team, supporting leadership and fostering positive relationships.
- Proficient with all Microsoft applications.
Desirable
- Level 3 or 4 UK regulated qualification preferably in a related discipline to role.
- Facility Management or Property Management knowledge.
- Health & Safety and environmental knowledge.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Managing a Quality Service
- Communicating and Influencing
- Making Effective Decisions
- Working Together
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Managing a Quality Service
Salary and Benefits
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
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The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability in no more than 500 words.
At sift, you will be assessed against your CV, Statement of suitability and the following Behaviours:
- Changing and Improving
- Managing a Quality Service
At interview, you will be assessed against the following Behaviours:
- Communicating and Influencing
- Making Effective Decisions
- Working Together
Interview will be held on MS Teams, candidates are required to have their cameras on.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
There may be occasions
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