Defence Infrastructure Organisation (DIO)
DIO Vetting Administrator

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Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.
DMS Whittington, Lichfield, WS14 9PY
Job Summary
Join the Defence Infrastructure Organisation (DIO) and contribute to the security of the Defence Estate. DIO supports Defence personnel to live, work, train, and deploy with a strong focus on sustainability. DIO forms part of the National Armaments Director Group within MOD and our projects range from delivering net zero carbon accommodations to maintaining runways for F35 fighter jets, making our work unique both in the UK and internationally.
The DIO Personnel Security Department manages over 6,000 vetting applications annually for contracted personnel. As a valued member of a small team, you will support the administration and management of these applications, as well as oversee the clearance lifecycle for around 30,000 personnel.
This position is advertised at 37 hours per week.
Job Description
We are looking to recruit a driven and professional individual who will be responsible for quality assuring and sponsoring requests for security clearances for the DIO contractor community.
As such, you will engage with United Kingdom Security Vetting (UKSV) to raise requests, taking ownership of cases and supervising them through to completion. The successful candidate will also participate in production and dispatch of passes that are vital to enable access to certain MOD establishments.
You will coordinate your own workload, ensuring priority tasks are handled as such, ensuring all automated UKSV responses are logged and correctly actioned. You will maintain up to date vetting records, crafting resilience and strength within the team.
We aim for a high standard of work and look for team members with a keen eye for detail.
Whilst a certain amount of work will be able to be conducted from the home environment, you will also be encouraged to spend 60% of your working week in the office to ensure the optimum success and development of the Personnel Security Department. Full-time attendance to the office will be required until training is complete.
Person specification
Main Responsibilities:
- Act as a sponsor for vetting requests from DIO contractors.
- Provide vetting advice within DIO and to related Contract Service Providers.
- Handle the DIO vetting and pass process, ensuring appropriate updates are shared with the Service Providers.
- Maintain statistics to provide forward planning to accommodate surges in work.
- General office duties - scanning, printing of new applications and destroying old documentation.
Due to the volume of data that is required to be processed, the use of Microsoft Office is required and whilst not essential, prior knowledge and use of the following applications would be advantageous:
- Outlook
- Excel
- Word
- SharePoint
- Teams
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Delivering at Pace
- Managing a Quality Service
Salary and Benefits
Alongside your salary of £27,866, Ministry of Defence contributes £8,072 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Social Clubs, Gym, on site shops and subsidised canteens
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Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Important Information
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.


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Please review the Success Profiles Framework carefully when preparing your application and for the interview.
At sift, candidates will be assessed against the following:
- Candidates will be required to provide CV details to include job history and previous skills and experience.
- Candidates will be required to provide a statement of suitability (500 Words).
- If there is a high volume of applications, the first sift will be based on Personal Statement only to determine suitability.
At interview, candidates will be assessed against the following:
- Leadership
- Working Together
- Delivering at Pace
- Managing a Quality Service
At interview, you will be asked to provide examples demonstrating the behaviours outlined above. Where possible, please use the STAR method (Situation, Task, Action, Result) to structure your responses. Further information on using the STAR method can be found here (opens in new window)
Your skills and experience will be assessed against the specific Success Profile elements selected for this campaign, with each element scored accordingly. The successful candidate will be appointed on merit.
Further information:
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed
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