Vertiv
Diploma Engineer Trainee
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Job Summary:
Diploma Engineer Trainee (DET) will be responsible for supporting installation, commissioning, maintenance, and troubleshooting of Vertiv UPS systems and related power infrastructure at customer sites. The role involves hands-on technical work, coordination with service teams, and ensuring high system uptime.
Duties & Responsibilities:
- Assist in installation, testing, and commissioning of UPS systems (single-phase & three-phase).
- Perform preventive and corrective maintenance of UPS, batteries, and associated equipment.
- Support in troubleshooting and fault analysis of UPS systems and identifying root causes.
- Monitor system performance, alarms, and take necessary action to ensure uptime.
- Record and maintain service reports, checklists, and maintenance logs.
- Assist in battery health checks, load measurements, and system parameter verification.
- Coordinate with senior engineers, vendors, and customers for issue resolution.
- Ensure compliance with safety standards and site protocols.
- Support in RCA (Root Cause Analysis) documentation and corrective actions.
- Participate in site visits, audits, and customer inspections.
Safety:
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Adhere to work hours policy guidelines – “14 hours rule”
- Report all work-related accidents or injuries within 24 hours to the appropriate personnel.
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Required Qualifications:
- Diploma in Electrical / Electronics / Instrumentation Engineering.
- Only candidates who have graduated in 2026 are eligible for the DET position
Customer Satisfaction:
- Provide proper and adequate communication to internal and external customers
- Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
- Provide estimated time of arrival to the customer for where applicable
- Strive to provide all customers a “first time fix” for their equipment
- Maintain customer satisfaction rates according to company guidelines
- Attend Customer Meetings as required
Performance:
- Maximize productivity by combining service opportunities
- Complete all work in an efficient and timely manner
- Capable of making technical and commercial decisions under pressure
- Properly evaluate site and equipment for appropriate billing status
- Maintain productive utilization rate according to company guidelines
- Adhere to company dress code and safety regulations
- Meet or exceed on-site response time requirements for each customer
Technical Skills:
- Basic knowledge of:
- UPS systems and power electronics
- Electrical circuits and troubleshooting
- Batteries (VRLA / Lithium-ion basics)
- Ability to read:
- SLD (Single Line Diagrams)
- Electrical schematics
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Familiarity with test tools such as multimeter, clamp meter.
Soft Skills:
- Good communication skills
- Willingness to work in field/service environment
- Quick learner with problem-solving mindset
- Team coordination and discipline
Working Conditions:
- Travel is required
- Flexible schedules (weekends, evenings, and holidays)
- Valid driver’s license
Career Growth Path:
DET → Service Engineer → Senior Engineer → Lead Engineer / Supervisor
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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