FIFTEEN WEST
Director - Client Services
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Client Services Director
Salary Range: £70,000 - £120,000
Location / Working Model: UK / Europe | Remote or office-based
This is a senior commercial opportunity for an experienced contract recruitment leader who knows how to turn client relationships into substantial, repeatable revenue.
You’ll join a business with approximately 250 contractors deployed across Europe and the US, a contract operation already running at a £5m–£6.5m annualised level, and a clear ambition to reach £10m.
With an established delivery team, global MSAs and specialist infrastructure already in place, your focus will be on winning more of the right work, expanding strategic accounts and shaping how Client Services operates as the business scales.
The Client Services Director will lead high-value contract business development, strengthen strategic client relationships and help define the next stage of the function.
Role Highlights
- Build and expand strategic contract relationships across Europe, with scope to leverage US opportunities where relevant
- Win high-volume contract requirements through intelligent BD, account development, RFPs and strategic negotiations
- Work alongside experienced recruiters and top billers, combining your commercial expertise with an established delivery engine
- Develop existing global accounts while identifying new business opportunities across life sciences and other specialist markets
- Help shape the Client Services operating model, incorporating permanent recruitment where commercially appropriate
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You Will Need
- A strong track record in contract recruitment, ideally with personal billings of £400k–£500k+
- Proven ability to speak confidently with senior hiring managers and influence commercial decisions
- Experience winning substantial contract recruitment business rather than relying primarily on candidate delivery
- Strong understanding of European recruitment markets, compliance and contractor engagement
- Commercial confidence across RFPs, MSAs, pricing, rebates, discounts and account strategy
Why You’ll Love It
- Join a contract business already operating at a £5m–£6.5m run rate, with £10m firmly in sight
- Work with an established delivery operation capable of closing around two deals per working day
- Build relationships across major global accounts and influence high-value recruitment programmes
- Performance-based quarterly incentives linked to your own contribution and overall business NFI
- Access business intelligence, specialist reporting and regular P&L visibility
- Clear potential to develop long term.
- Remote working available, with office-based opportunities for those who want greater day-to-day collaboration
- Join a senior commercial environment where your ideas can directly shape how the function grows
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We are committed to promoting equality of opportunity for all employees and job applicants. We strive to create and maintain a workplace where everyone can use their skills, free from discrimination or harassment, and where all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
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