Director, Content Development & Deployment Suite Lead

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals Overview

Jazz Pharmaceuticals is a global biopharma company dedicated to innovating life-changing medicines for people with serious diseases, often with limited or no therapeutic options. Headquartered in Dublin, Ireland, Jazz has a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience.

Visit www.jazzpharmaceuticals.com for more information.

About the Role

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Director, Content Development & Deployment

This role plays a critical role in scaling how Jazz creates, reviews, and delivers high-quality, compliant content to support customer engagement across Jazz. This role leads teams responsible for content infrastructure, digital and web operations, MLR processes, and global content production, ensuring content is developed, approved, and deployed efficiently and consistently across channels. It goes beyond execution to shape how Jazz delivers timely, relevant, and compliant content experiences, enabling faster activation, improved engagement, and greater impact for patients, caregivers, healthcare professionals, and the business.

This role will report directly to the Head of Customer Orchestration and directly leads a team that includes:

• The Global Capability Owner for Content Infrastructure & MLR
• The Global Capability Owner for Digital & Web Operations
• A global team of individuals focused on Medical, Legal Regulatory (MLR) Operations, responsible for managing the end-to-end medical, legal, and regulatory review process for content and materials, enabling compliant, on-time content readiness for deployment across channels
• A global team of individuals focused on Content Factory, responsible for producing, adapting, localizing, and deploying approved content and assets across personal and non-personal channels

Essential Functions/Responsibilities

Leadership, Strategy and Vision

• Define and govern a scalable, centralized content operating model (“Content Factory”), including intake, prioritization, localization/adaptation, and quality standards to enable consistent delivery across brands and markets
• Lead and develop Team Leads, reinforcing clear decision rights, accountability, and performance expectations. This includes:
  • Overseeing the MLR Ops team that leads end-to-end MLR review operations across promotional and non-promotional materials, maintaining governance standards, audit readiness, and reporting for MLR activity across brands, channels, and markets to enable compliant, scalable content distribution
  • Overseeing the Content Factory team that owns the centralized content operations model, establishing modular content standards enabling reuse, personalization, and faster omnichannel execution while maintaining DAM/CMS hygiene and governance across brands and markets
  • Holding the Global Capability Owners accountable for the performance and outcomes of the Content Infrastructure & MLR Global Capability including the end-to-end content lifecycle, from digital asset management and medical content creation to AI-enabled regulatory review, enabling compliant, scalable content distribution across the organization
  • Holding the Global Capability Owners accountable for the performance and outcomes of the Digital & Web Operations Global Capability ensuring integration with CRM, analytics, attribution, and consent/preference management capabilities
• Establish and govern a database of approved scientific and promotional claims to enable consistent, compliant reuse across marketing, medical, and field materials
• Oversee delivery of content aligned to brand standards, style guidelines, foundational assets, and overarching brand architecture
• Establish and maintain modular content standards that enable reuse, reduce rework, and increase speed-to-market while sustaining quality and consistency
• Own DAM/CMS governance and stewardship strategy (taxonomy, metadata, lifecycle management) to strengthen findability, compliance readiness, and reuse across the enterprise asset library
• Provide executive oversight of end-to-end MLR operations, including governance standards, audit readiness, and cycle-time improvement. (Promomats and Medcomms)
• Manage budget and resource allocation, making investment decisions across the team to maximize impact and performance outcomes
• Set the team vision and strategy, aligned to Customer Orchestration priorities and Jazz objectives, while staying ahead of industry trends and emerging best practices
• Define and govern how Content Development & Deployment capabilities mature over time, balancing near-term execution with long-term standardization, reuse, and scale
• Manage strategic vendor partners with clear accountability for quality, delivery, and outcomes
• Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team