RH Restoration Hardware
Director, Hospitality Events
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RH Hospitality: Director, Hospitality Events
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a Director, Hospitality Events to champion the growth of our events business at RH Restaurants within an assigned region. This strategic, hands-on leader will shape extraordinary guest experiences by cultivating meaningful relationships, expanding brand awareness, and overseeing every detail of the event journey—from inquiry to execution. In close collaboration with our Hospitality, Gallery, Design, and Home Office Leadership Teams, this role will help position RH as a premier destination for high-profile gatherings, delivering unforgettable moments that reflect RH’s commitment to excellence in design, service, and hospitality.
Your Responsibilities
- Drive the full lifecycle of the event experience—owning event strategy, guest engagement, and execution across all private events within the assigned region
- Cultivate a strong pipeline of event clients through proactive outreach, partnership development, and community engagement
- Partner cross-functionally with Home Office, Hospitality, and Gallery teams to ensure operational alignment and seamless delivery of events at RH locations
- Direct on-site setup and lead the run-of-show for large-scale events ensuring exceptional execution and alignment with RH standards
- Oversee event timelines, production schedules, and task coordination, ensuring every detail is planned with precision
- Guide the booking process, including proposals, pricing discussions, food and beverage coordination, and internal communication
- Negotiate vendor contracts and manage relationships to ensure elevated service, reliability, and brand alignment
- Cultivate a high-performance culture of luxury hospitality across teams, operationalizing the RH brand vision to consistently deliver world-class, bespoke guest experiences
- Direct event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail within the assigned region
- Champion financial accountability and operational excellence across the region by mentoring location leaders, optimizing revenue-tracking systems, and driving the execution of localized strategic goals
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Our Requirements
- 5+ years of progressive experience in private event sales and execution, preferably in luxury hospitality or fine dining environments
- Proven success in developing high-end events and nurturing long-term client relationships
- Strategic thinker with the ability to build partnerships, identify new opportunities, and elevate brand presence
- Hands-on approach to event execution, with a deep commitment to guest satisfaction and service excellence
- Knowledge of the local market landscape and competitive set
- Experience with event management systems such as Tripleseat or similar platforms is preferred
- Sophisticated communication skills and a polished, guest-facing presence
- Proficiency in Microsoft, Adobe, and Google Suite applications
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Physical Requirements
- Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines
- Frequent working on feet for extended periods during event setup and execution
- Flexibility to work evenings, weekends, and holidays based on event schedules
- Navigate indoor and outdoor event spaces, including staircases or uneven terrain, as required for venue preparation
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
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