• Support change, culture, and communication

  • Facilitate integration team alignment and accelerate change acceptance for both the acquired and IQVIA teams, addressing change resistance through appropriate change management techniques
  • Understand the IQVIA and AcquiredCo cultural environments, political and social dynamics, to inform the degree of change expected and the change strategy
  • Determine the need to be physically on site at the AcquiredCo and assess whether other functional leads and IQVIA staff should also be on site
  • Provide coaching and feedback to AcquiredCo on IQVIA process, approach, and decision-making
  • Support cross-company communication and collaboration between IQVIA and acquired stakeholders to drive awareness and understanding

• Resolve complex business problems through the attainment of Steady State

  • Identify and manage risks and resolve issues, employing appropriate escalations as needed (e.g., escalation of any legal or compliance-related items) throughout the integration process
  • Facilitate the integration team’s understanding of root causes to prioritize critical activities that drive productivity and efficiency
  • Navigate organizational viewpoints, positioning ideas and actions to push through controversial issues while addressing the concerns of all relevant parties
  • Manage the process of strategic and operational integration decision-making, ensuring decisions are made, documented, and communicated
  • Protect the value of the acquisition by identifying and maintaining the capabilities that made the target attractive in the first place
  • Conduct After Action Reviews (AARs) to capture lessons learned and refine the IQVIA integration playbook

This role requires availability to travel (around 10%).

REQUIRED KNOWLEDGE, SKILLS, AND ABILITY

• Strategic focus
• Planning and organizational skills
• Impactful communication skills
• Ability to build strategic working relationships
• The ability to lead teams effectively and escalate where appropriate
• Experience of leading or facilitating change
• Experience of managing complex, cross-functional projects
• A leadership disposition
• Sound decision-making
• The ability to delegate to and empower others
• The ability to navigate politics and manage conflict
• Ability to influence senior stakeholders without direct authority
• Proficiency with project and portfolio tracking tools, in particular Smartsheet

EXPERIENCE AND QUALIFICATIONS

• Demonstrated experience leading complex, cross-functional programs, ideally within a life sciences, CRO, CDMO, or professional services environment
• Prior exposure to M&A, post-merger integration, business transformation, or large-scale change programs is strongly preferred
• Working knowledge of the functional disciplines engaged in an integration – HR, Finance, IT, Legal, Commercial, Quality, and Operations
• Comfortable operating with ambiguity, incomplete information, and competing senior stakeholder priorities
• Willingness and ability to travel and to work on site at the acquired company, particularly during the first six months post-close
• Bachelor’s degree or equivalent experience; formal project management certification (PMP, PRINCE2, or equivalent) is advantageous

MEASURES OF SUCCESS

• Integration milestones delivered to plan, with Steady State attained within the timeframe agreed with the executive sponsors
• Business case objectives and synergies realized and evidenced
• Integration budget managed within approved envelope
• Risks and issues surfaced early and resolved or escalated appropriately, with no material compliance or legal exposure
• Retention of key acquired talent and continuity of client and vendor relationships through the transition
• Accurate, timely reporting to the executive sponsors and the Integration Management Office

This role is not eligible for UK visa sponsorship.

About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.