Director of Academy EMEA

Pax8 is looking for a Director of Academy, EMEA, based in Farnborough, to turn partner learning into measurable commercial momentum across EMEA. 🚀 Pax8 Academy is redefining what success looks like. Our ambition is no longer simply to deliver learning. We are building a strategic growth engine that helps partners develop stronger businesses, achieve better outcomes, and grow with Pax8 for the long term. As a senior leader, you will play a key role in shaping that future. This role requires strong commercial acumen and the ability to connect learning investment to measurable business impact. You will need to understand how Pax8 creates value, how managed intelligence providers succeed, and where Academy can accelerate growth for both. Using those insights, you will define and execute a regional Academy strategy that focuses on the right partners, the right opportunities, and the outcomes that matter most. Your success will be measured not by training delivered, but by the business results Academy helps create, including partner growth, retention, engagement, and marketplace consumption. This is an opportunity to lead a high-impact function that sits at the intersection of enablement, partner success, and business growth, helping shape how Pax8 and its partners succeed together. 🌎 Three strengths. One Academy. You will bring together learning and content, strategic consultancy, and programme coordination into one unified proposition. This is an opportunity to give an established, talented team a clearer commercial purpose, strengthen our MSP and MIP enablement offering, and make Academy easier for partners to understand, access, and realise value from. 🎯 What you will make happen

• Define and lead the strategic direction of Pax8 Academy across EMEA, aligning Academy priorities with regional business goals and measurable partner outcomes.
• Shape a unified Academy proposition that brings together learning, advisory services, peer communities, and programme delivery into a seamless partner experience.
• Develop and scale a compelling MSP and MIP enablement offering that helps partners strengthen their businesses, unlock new growth opportunities, and maximise the value of their partnership with Pax8.
• Identify where Academy can have the greatest impact, proactively engaging the right partners at the right time to accelerate growth, capability, and success.
• Demonstrate the commercial value of Academy by connecting activities to partner retention, engagement, marketplace consumption, and long-term business performance.
• Lead and inspire a high-performing team, creating clarity, focus, and accountability while empowering individuals to do their best work.
• Build strong relationships across Partner Experience, Sales, Go-to-Market teams, regional stakeholders, and the global Academy organisation to amplify Academy's influence and impact.
• Manage budgets, resources, and investment decisions, ensuring effort and funding are directed towards the highest-value opportunities.
• Act as a visible ambassador for Pax8 Academy, representing the function through executive discussions, partner events, presentations, digital content, and industry thought leadership.
• Stay close to partner needs, market trends, and industry developments, ensuring Academy remains relevant, differentiated, and focused on delivering meaningful business outcomes. 💡 The difference you will make You will lead the evolution of Academy from a collection of valuable services into a connected proposition that directly supports partner success, business growth, and long-term engagement with Pax8. Rather than measuring activity alone, you will focus on delivering meaningful outcomes by ensuring Academy invests where it can make the greatest difference for partners. Working closely with regional and global stakeholders, you will unite Academy capabilities, strengthen our MIP enablement offering, and demonstrate clear commercial value through partner growth, retention, and marketplace adoption. Success in this role will be defined by a more connected and commercially focused Academy function, a differentiated enablement proposition for our most ambitious partners, and tangible evidence that Academy is helping partners grow stronger businesses with Pax8. ⭐ What will help you thrive
• Strong commercial understanding of the MSP and MIP technology channel, or a closely related ecosystem, with a clear grasp of how partners grow, where they face challenges, and what drives sustainable business success.
• A proven ability to lead experienced teams through trust, empowerment, and accountability, creating clarity and direction while preserving autonomy and ownership.
• Experience connecting learning, enablement, or partner development initiatives to measurable business outcomes such as retention, loyalty, engagement, consumption, and revenue growth.
• Sound financial and operational judgement, with experience managing budgets, allocating resources, and making investment decisions that maximise impact and return.
• A track record of transforming, scaling, or repositioning services, programmes, or business functions in a fast-paced and evolving environment.
• Strong stakeholder management and influencing skills, with the ability to align regional priorities, global strategy, and partner needs while maintaining momentum and focus.
• A strategic mindset combined with a hands-on approach, using data and insight to make informed decisions and turning vision into practical execution.
• Curiosity to challenge assumptions, courage to make difficult decisions, and resilience to drive change through complexity and ambiguity.
• Excellent communication and presentation skills, with the confidence to engage senior leaders, partners, and industry audiences.
• A willingness to travel regularly across the United Kingdom and Europe to support partners, teams, and key business initiative 🤝 Genuine relationships from the very beginning At Pax8, we care deeply about building genuine, trust-based relationships: starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. 🌈 Bring your whole perspective We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United Kingdom. 💙 Salary and benefits
• Salary: £100-120k per annum
• Bonus: Annual performance bonus
• Long term Incentive Plan (Stock Options)
• 25 days holiday (plus bank holidays)
• Private healthcare covered by Bupa
• Dental Plan covered by Unum
• Life Assurance
• Income Protection
• Royal London Workplace pension scheme – 5% employer contribution
• Pax8 Cycle to Work Support Scheme Available
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Health & Wellbeing coaching support
• Fun and frequent company and team socials 📍 Your Farnborough workplace
• Amazing new award-winning offices “SILVER” winners in “The Better Futures London Design Awards” 2025 Pax8 Farnborough
• Free onsite parking
• Shuttle bus from Farnborough Main station
• On-site shower
• Regular social & community events
• On-site top grade coffee machine
• Regular in office visits from our dedicated barista specialist
• Plenty of choice for hotdesking with laptop dock + state of the art curved screens
• Fully stocked snacks cupboard and refreshments fridge
• Large communal Kitchen 📞 We want to hear from you If taking time out during the working day is difficult, we are happy to offer early or late interview times. If you have any questions, contact Dan Thomas, the UK Talent Partner managing this role, on +44 117 457 8923. Please be mindful of time zones and response times. No agencies, please. 📈 Build what comes next There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level. ☁️ About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. 🔍 Pre-employment checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. ⚖️ Equal opportunities Pax8