Radius Limited
Director of Account Management
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Job Title: Director of Account Management - Telematics
Location: Arden Square, Crewe - in-office 5-days per week
Job Description
We're looking for an experienced leader to take ownership of Account Management across our Telematics UK business.
This role carries direct accountability for how well we retain and grow our customer portfolio, which has a real and lasting impact on the business. You'll divide your time between leading a team and managing key relationships yourself.
What you'll be doing
- Setting and running the retention and growth strategy for the Telematics UK customer portfolio
- Driving revenue growth through cross-selling and upselling, and building a pipeline within the existing customer base
- Leading, coaching, and performance-managing your team (50 FTE) against commercial objectives
- Personally managing a set of strategic accounts, including relationships at executive and C-suite level
- Overseeing account reviews, profitability, and reporting on performance and forecasts to the Sales Director
Qualifications
- Has led and developed a team within Account Management, Customer Success, or Sales, including setting objectives and managing performance
- Can show results against retention, revenue growth, or commercial performance targets in a previous role
- Has managed strategic B2B customer relationships, including direct contact with senior or C-suite stakeholders
- Can explain how they have applied account growth, customer lifecycle, or retention methodologies to a portfolio of accounts
- Has coordinated work across two or more functions, such as Sales, Operations, or Customer Success, to deliver a shared customer outcome
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Additional Information
What can you expect of us?
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Our benefits:
- Competitive salary
- Bonus scheme
- Car allowance
- Family private medical cover
- 25 days holiday + bank holidays
- Pension plan
- Life assurance
- Employee fuel card scheme (after 6 months)
- Electric Vehicle salary sacrifice scheme (after 12 months)
- Employee assistance programme
- 24-hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
- Time off for fertility treatment and in the event of pregnancy loss
- ‘Cycle to work’ scheme
And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, barista bar, games rooms, and more!
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment, and mental health, neurodiversity, and disability support.
We also offer:
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Women-focused gym & female health events
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
- Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
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Next Steps
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Department: Sales & Account Management
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