Totum Partners
Director of Business Operations
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We're working with a leading international professional services firm seeking a senior business operations leader to partner with practice leadership and drive performance across a significant division of the business.
This is a high-profile role combining strategic planning, financial management, operational leadership and organisational development. Acting as a trusted advisor to senior stakeholders, you'll help shape business priorities, drive profitable growth, and ensure the division is operating effectively across people, clients and performance.
Key responsibilities
- Partner with divisional leadership to develop and deliver business strategy and operational plans
- Drive financial performance, profitability and commercial decision-making
- Lead business planning, budgeting, forecasting and performance tracking
- Identify opportunities to improve client delivery, efficiency and operational effectiveness
- Work closely with senior stakeholders to influence decision-making and implement change initiatives
- Support growth plans, workforce planning and organisational development activity
- Lead and develop a team of business management professionals
- Sponsor and deliver strategic projects and transformation programmes
- Use data, analytics and market intelligence to support business decisions
- Build strong relationships across business services teams to ensure joined-up support to the division
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About you
- Significant experience in a senior business management, COO, operations or commercial leadership role
- Strong financial and commercial acumen with experience managing budgets and performance metrics
- Comfortable operating as a trusted advisor to senior leadership teams
- Experience leading change, transformation or strategic projects
- Strong stakeholder management and influencing skills
- Proven people leadership experience with the ability to coach and develop teams
- Highly organised, analytical and solutions-focused
- Professional services experience is likely to be advantageous
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The opportunity
This is an opportunity to join a highly regarded organisation in a role that offers broad exposure to senior leadership, strategic decision-making and business transformation. The position would suit an experienced COO, Operations Director, Commercial Director or senior Business Manager looking to make a significant impact within a complex, people-focused environment.
Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
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