Cleo
Director of Data Science
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About The Company
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $380 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $380 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About The Role
We're hiring a Director of Data Science to own product analytics across Cleo's Financial Services Product pillars — EWA, Credit Products, Payments and Fraud. This is a manager-of-managers role: you'd lead the analytics leadership layer (L4/L5 managers and senior ICs) rather than sit in a single squad.
The job, in a nutshell, is to make sure product analytics works as well as it possibly can across these pillars - not just answering questions accurately, but shaping the decisions that get made in the first place. That means three things pulling in the same direction: a strong analytics leadership bench, an experimentation and measurement programme that's genuinely trustworthy at scale, and an operating model that means squads and leaders can act on metrics without an analyst holding their hand.
You'll be the senior analytics partner to Product, Engineering, Commercial and ML leadership for these pillars - the person who can synthesise across all of it and change what a Product Director or the SLT decides to prioritise. And because these products drive the majority of company revenue, this role has direct line of sight to engagement, retention, and the commercial numbers that matter most.
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What You'll Be Doing
- Own the analytics strategy and operating model across Cleo's Financial Services Product pillars -coherent measurement, experimentation and insight cadence that maps to company priorities over multiple terms
- Lead and develop the analytics leadership layer — L4/L5 managers and senior ICs — building a strong bench, clear growth plans, and succession so the function runs well without any single person as a failure point
- Drive the experimentation programme as a product: fix the structural issues (single source of truth, standard bucketing, automated conflict detection, sizing and priors) and raise the bar on rigour and interpretation across squads
- Improve observability of live user flows and metric movements — partner with Engineering on the event framework and product-health reporting so we can answer "why did this move?", not just "what moved?"
- Champion responsible use of agentic AI as a force multiplier for analytics — speeding up common investigations, training, and basic analysis with sensible guardrails
- Partner with Product, Credit, Engineering, Commercial and ML leadership to shape roadmaps, planning and trade-offs with evidence — and give senior leadership clear visibility on what's driving key metrics and where the biggest opportunities are
- Set and enforce company-level standards for metrics, experimentation and reporting, driving consistency across pillars and reducing duplicated, siloed work
What We're Looking For
- 8+ years in data analytics, data science, BI engineering, analytics engineering ideally in a high-growth, product-led company.
- Proven management experience of at least 4+ ICs
- Deep experimentation expertise that goes well beyond "is it stat sig" → you've fixed structural problems in a testing programme: bucketing, conflicts/collisions, sizing, priors, governance, and how to measure the health of the programme itself
- A builder's instinct: bias for automation, ownership, and shipping.
- Ability to set standards and an operating model that teams actually adopt — intake, quality bars, ways of working that measurably improve delivery beyond a single team
- Commercial sense - can translate product/user metrics into revenue, profitability and LTV, and hold your own with Product Directors and Commercial stakeholders
- You're a systems thinker; comfort operating in a mature, complex product environment with lots of interacting parts — for example (but not necessarily required to be these teams) payments systems, credit risk, ML models feeding user experience
- Exec-ready storytelling - you can synthesise across pillars and land insight at the right moment to shift Director/SLT-level prioritisation; you've set and defended targets with senior stakeholders
- Player-coach instinct - you create leverage through delegation, templates and self-serve, but you'll happily go hands-on on the highest-leverage or most ambiguous problem when it's the right call
- Comfortable using AI tools (like Cursor) as leverage - with the judgement to know when to trust output and when to verify.
- Interest in fintech and Cleo's mission to make money easier and more human.
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Nice To Have
- Causal inference depth (CUPED, Bayesian methods, PSM, uplift modelling) and the judgement to know when it's worth the effort
- Genuine enthusiasm for agentic AI as a force multiplier in analytics workflows - using it to break the back of common tasks and speed up training, with sensible guardrails
- Credit-risk analytics exposure - arrears, defaults, how ML risk models interact with product analytics and UX
- Fintech / personal finance / lending / high-growth consumer subscription experience
What do you get for all your hard work?
- A competitive compensation package (base + equity) with 3-annual reviews, aligned to our termly OKR planning cycles.
- This is a Director (L6) level role:
- AX6 banding: £145,000 - £170,000 UK, Hybrid / £110,400 - £133,400 UK, Remote
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
- Company-wide performance reviews every 4 months
- Generous pay increases for high-performing team members
- Equity top-ups awarded across all levels in performance reviews
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 1 month paid sabbatical after 4 years at Cleo
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Online mental health support via Spill
- Enhanced parental leave
- Workplace Nursery Scheme
- Paid for access to multiple AI platforms (ChatGPT, Codex, Cursor)
- Access to the latest AI coding models
- Pick your kit - choose between a Windows or an Apple computer
- Regular socials and activities, online and in-person
- And many more!
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any
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