Champneys Mottram Hall

Contract: Full Time

Salary: Dependent on experience

As a member of the Golf Management Team, you will oversee the total golf operation and services offered including the golf shop, golf range, golf services areas, and golf car operation including supervision of the head golf professional. The position will promote an exceptional "golf experience," and provide excellent services and programs for all patrons.

Some Responsibilities include

• Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total customer satisfaction.
• Establish golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development, and corrective action in accordance with fair labour standards, safety, and established policy.
• Oversee the development of operating procedures and training manuals for the golf operation.
• Oversee and manage the Head Golf Professional(s) and all golf department staff.
• Schedules and chair regular staff meetings focused on customers, operations, revenue growth, cost containment, and continuous improvement.
• Attend as invited committee/staff/public meetings representing the facility.
• Develop/coordinate the development of annual business plans for the golf operation.
• Coordinate plans with the Food and Beverage Manager for all food and beverage needs, on-course food and beverage needs, banquets, outside events, and catering for all golf functions.
• Meet, greet, and welcome prospective customers/patrons.