Pivotal London
Director of Growth
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Director of Growth
Salary: £130,000 - £140,000 + 20% Bonus + equity
Location: London (Hybrid – 4 days in office)
Our client is one of the UK's leading technology businesses, currently undergoing a significant transformation as it evolves from a traditional lead generation platform into a modern, product-led marketplace. Backed by substantial investment and ambitious growth plans, they're now looking to appoint a Director of Growth to lead growth across the Trade side of the business.
Reporting directly to the VP of Revenue Engine, this is one of the most strategically important commercial hires within the organisation. You'll be responsible for redesigning the entire trade growth engine - owning acquisition, lifecycle, CRM, conversion, onboarding, retention and expansion - helping build a scalable revenue model that supports the next phase of the company's growth.
The Opportunity
- Join one of the UK's best-known technology brands during a major commercial and product transformation.
- Own the end-to-end growth strategy across the Trade business, driving customer acquisition, activation, conversion, retention and lifetime value.
- Lead the evolution from a traditional acquisition-led model to a sophisticated, data-driven growth engine.
- Shape investment strategy across multiple acquisition channels, identifying new growth opportunities beyond paid marketing.
- Partner closely with Product, Sales, CRM, Data and Commercial teams to optimise customer journeys and influence product roadmap decisions.
- Lead and develop a multidisciplinary Growth team, with the opportunity to reshape the team structure and operating model as the function evolves.
- Join a business investing heavily in AI, experimentation and automation, where innovation and continuous optimisation sit at the heart of the culture.
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Responsibilities
- Develop and execute the long-term growth strategy across the entire Trade customer lifecycle.
- Own performance across acquisition, activation, onboarding, conversion, retention and customer lifetime value.
- Identify new acquisition opportunities whilst optimising existing marketing channels and investment strategy.
- Build sophisticated lifecycle and CRM programmes that drive engagement, expansion and retention.
- Partner with Product and Engineering teams to improve customer journeys, reduce friction and increase conversion.
- Establish a culture of experimentation through robust testing frameworks, data analysis and continuous optimisation.
- Lead, mentor and develop a multidisciplinary Growth team, fostering a high-performance culture.
- Influence senior stakeholders across Product, Finance, Sales and Commercial teams to deliver long-term growth objectives.
Your Profile
- 10+ years' experience in Growth, Product Growth or Commercial Marketing leadership roles within B2B technology, SaaS, subscription, marketplace or fintech businesses.
- Proven experience leading Growth within a B2B technology, SaaS, subscription, marketplace or fintech business.
- Strong understanding of customer acquisition, lifecycle marketing, CRM, conversion optimisation and customer retention.
- Experience working closely with Product teams to improve onboarding, user journeys and commercial performance.
- Highly commercial and analytical, with a deep understanding of customer lifetime value, experimentation and growth metrics.
- Strategic thinker with a hands-on approach, comfortable moving between high-level planning and execution.
- Experience leading and developing high-performing cross-functional teams.
- Strong stakeholder management skills with the ability to influence senior leadership across multiple business functions.
- Passion for innovation, AI and building scalable growth systems within fast-paced, high-growth environments.
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How to apply
To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.
Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
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