Institute for Coaching Mastery
Director of Operations
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Who We Are
At Alyssa Nobriga, we believe extraordinary businesses are built by extraordinary leaders.
Our mission is to transform the coaching industry by developing world-class coaches, leaders, and entrepreneurs who create meaningful change in the lives of others. We're more than an online education company— we’re helping coaches, therapists, and leaders break through the limiting patterns holding them back from the impact and income they are truly capable of. So they can fully embody their purpose and serve on a deeper level.
Our values run deep:
- Purpose-Driven – Everything we do is centered around creating lasting impact for our students and the communities they serve.
- Compassion Meets Excellence – We believe kindness and high performance belong together. We support one another while holding ourselves to exceptional standards.
- Continuous Growth – We invest in our team's personal and professional development through coaching, cross-functional learning, and ongoing AI training.
- Ownership & Innovation – We embrace responsibility, seek better ways to work, and continually evolve alongside the rapidly changing world.
- World-Class Experience – We strive to deliver an exceptional experience for every student, partner, and teammate.
We're a remote-first team spread across the globe, united by a shared mission rather than a shared office. We believe great work can happen from anywhere, giving our team the freedom to live where they thrive while collaborating with talented people who genuinely care about one another's success.
Working here means joining a company that's helping shape the future of transformational education while investing in your own growth every step of the way. You'll have access to our coaching programs, opportunities to expand beyond your core role, and the chance to make a meaningful impact alongside an ambitious, supportive team.
The Mission
The Director of Operations will take full ownership of the company's operations and execution. In this role, you are not just a manager — you are the person who makes the company run. You translate Alyssa's vision into clear execution plans, hold the leadership team to a high standard, and drive results across every function of the business.
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It is for a high-agency operator who thinks like a founder, moves with urgency, and treats every bottleneck as a problem to solve today. We need a hands-on operator who holds leaders accountable and protects Alyssa’s time so she can focus on vision and strategy.
What You Will Own
Company Goals and Execution
- Set and drive company priorities across all departments
- Own the execution calendar and keep initiatives on track
- Remove bottlenecks, make decisions without waiting for direction, and keep the business moving without founder involvement
Leadership Team
- Directly manage all department heads, including the Executive Director
- Run weekly leadership meetings, set the agenda, and hold every leader accountable to their results
- You are the connective tissue across the leadership team.
Founder Partnership
- Convert Alyssa's ideas and vision into clear, executable plans
- Filter decisions and communications to and from the Founder to keep her out of daily operations
- You make the visionary's thinking real inside the company.
Revenue and Growth
- Own execution across marketing, sales, and product
- You are 100% accountable for revenue performance and push the company toward its scaling targets
- You understand funnels, launches, and conversion, and you ensure all revenue-driving teams stay aligned and deliver
Company Performance
- Own company-wide KPIs and scorecards
- Lead quarterly and annual planning
- Ensure every team is focused on the highest-impact work, and make all people decisions across the leadership team, including performance reviews, promotions, and exits
What Is Not Your Job
Detailed financial management, system building, and admin or HR processes are owned by the Executive Director. Your job is to lead the business at the highest level, not to operate at the process level.
Your First 90 Days
- Alyssa is fully removed from daily operations
- The leadership team runs effectively without Founder input
- Clear company priorities are executed consistently across all departments
- 2 to 3 major growth initiatives delivered without Founder involvement
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Who You Are
You are a fast-moving, high-agency operator who takes ownership without being asked. You are decisive with incomplete information, comfortable being wrong and correcting fast, and you don’t wait for permission to act. You anticipate problems before they surface and you do not get stuck in analysis.
- Proven operational leadership experience or equivalent inside online coaching, certification, personal development, or agency businesses
- Track record of personally managing department heads, not just individual contributors or teams
- Owned execution across marketing, operations, and product with company-wide accountability for results
- Operated the company day-to-day without founder involvement
- Experience in the exact ecosystem is required: 7-figure launches, personal brand-based business, global contractor team, fast pivots, and AI implementation
Leadership Capability
- Manages and develops leaders, not just teams.
- Holds people accountable to outcomes and replaces underperformers when needed.
- Runs performance reviews and enforces KPIs across the leadership team.
- Understands funnels, launches, and revenue impact well enough to push teams toward the right results.
Role Details
- Pacific Zone Hours (9 am - 5 pm, Mon-Fri)
- Remote (work from anywhere)
- 1099 Contract
- Long-term
Important notes for all applicants: All remuneration is in USD, regardless of candidate location. We are unable to sponsor any visas or facilitate visa transfers. Applications and CVs must be in English to be considered. You must complete all applicant questions to be shortlisted for screening.
Alyssa Nobriga asks respectfully to only apply through the application form and not email/apply to them directly. Recruiters and Agencies please do not contact Alyssa Nobriga directly.
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