Seven Executive Limited
Director of Operations
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Operations Director
Location: Kingston upon Thames (3-4 days per week in the office)
The Opportunity
Our client is seeking an Operations Director to support the next phase of the company's growth and operational development. This is a newly created leadership role responsible for overseeing project delivery and service operations, ensuring effective coordination across the business and driving continuous operational improvement.
Key Responsibilities
- Lead the day-to-day operation of the project delivery and service functions
- Oversee projects from order through to commissioning and customer handover
- Ensure a smooth transition from project completion into service and maintenance
- Take ownership of the service division, including responsibility for its P&L
- Drive improvements to operational processes and cross-functional collaboration
- Support the implementation of CRM, ERP and MRP systems to improve business efficiency
- Work closely with department managers to improve communication, planning and delivery
- Monitor operational performance, budgets and KPIs
- Build strong relationships with customers and provide operational support where required
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Ideal Background
The successful candidate is likely to have a background in:
- Operations Management, Project Management or Service Management
- HVAC, refrigeration or air conditioning
- Managing both project delivery and service operations
- Budget and P&L responsibility
- Leading operational teams and implementing business process improvements
- Delivering organisational change and supporting business growth
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Candidates with approximately 8-10+ years' relevant experience
What's on Offer
- Competitive basic salary
- Profitability-based bonus
- Company car
- Benefits package
- Opportunity to play a key role in the continued growth and development of the business
- Hybrid working with 3-4 days per week based in the Kingston upon Thames office.
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