Director of Product, Deputy Chief Digital and Information officer

Royal Free London NHS Foundation Trust is seeking an exceptional Director of Product and deputy CDIO to lead the vision, strategy and performance of its digital product portfolio across the Royal Free Group.

This senior leadership role within Digital Services will establish and lead a product and platform operating model, ensuring all digital products deliver measurable value to patients, clinicians, and the organisation.

The post-holder drives a culture of user-centred, data-driven, and agile delivery, while ensuring clear accountability for outcomes across the product lifecycle.

The target state is a product & platform based operating model where a product is a technology asset with clear boundaries that provides value to patients, clinicians, and corporate partners by solving a problem, achieving a goal or satisfying a need, as part of a service.

As deputy CDIO the post-holder will have a key role supporting delivery of a new model for digital at the RFL and be the formal deputy for the CDIO.

• Lead the vision, strategy and performance of the Trust’s digital product portfolio, ensuring products deliver measurable value for patients, staff and the organisation.
• Establish and embed a product and platform operating model across Digital Services, supporting consistent, user-centred and outcomes-focused delivery.
• Own product portfolio prioritisation, roadmaps and investment alignment, making clear, evidence-based trade-offs across competing clinical, operational and corporate priorities.
• Oversee the full product lifecycle, from discovery and design through to delivery, live service, continuous improvement and retirement.
• Ensure digital products are safe, secure, interoperable, cost-effective, sustainable and aligned with enterprise architecture, cyber security, service operations and Trust governance requirements.
• Build and professionalise product management capability across the Trust, including standards, frameworks, coaching, mentoring and a strong product community of practice.
• Establish clear product performance measures, benefits realisation and reporting to demonstrate value, manage risk and support executive decision-making.
• Work collaboratively with senior clinical, operational, corporate and digital leaders to ensure digital products support service transformation and improved outcomes across the Royal Free London Group.