International Baccalaureate
Director of Product Management, School & Educator
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Salary: HG 20 Up to £135,000, negotiable depending on experience
Job Type: Full-Time, Permanent
Location: Cardiff, UK
Hybrid working: 2 days in office
About the IB
The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.
About the job
The IB is undertaking a major digital transformation, re-shaping the digital landscape of our IB ecosystem in order to enable our learning community to flourish in the AI age. The Director of Product Management is an IB product leader accountable for translating strategic intent, customer needs and technology investment into coherent, outcome-focused digital products and services. This role provides enterprise-level product leadership for the Schools and Educators domain, ensuring that product strategy, prioritisation, roadmaps and lifecycle decisions are aligned to the highest-impact outcomes for the IB’s 2M+ students, 6,000+ schools and 70,000+ educators across 160 countries.
This role has enterprise accountability for the product management discipline across digital products serving educators, school groups, school districts and government customers, working closely with engineering, UX, data, IT, digital partnerships, business owners and portfolio leadership.
RESPONSIBILITIES
- Set and own product strategy and domain-level roadmaps for the Schools and Educators domain, translating IB strategy, user needs and market insight into clear product outcomes.
- Lead evidence-based prioritisation and shape product investment choices, expected outcomes, benefits, trade-offs and lifecycle implications for executive governance.
- Hold accountability for integrated product portfolio performance, including value realisation, adoption, risk, dependencies, quality and return on investment.
- Ensure product decisions are grounded in deep understanding of schools, educators, school groups, districts, government customers, market trends and operational realities.
- Align product, engineering, UX, data, IT, digital partnerships and business stakeholders around shared outcomes, sequencing, commitments and decision rights.
- Embed appropriate AI capabilities into product development and customer-facing digital experiences, with responsible design, measurable user value and operational readiness.
- Lead product management transformation across the domain, embedding product-led ways of working focused on outcomes, evidence, accountability and continuous improvement.
- Develop clear executive product narratives and reporting covering direction, choices, progress, customer impact, risks, dependencies and value realisation.
- Lead through senior product leaders, establishing clear accountabilities, standards, development pathways and product leadership capability across the team.
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QUALIFICATIONS
- 10-15 years of senior product management, digital product leadership, product strategy or related transformation experience, including leadership of complex customer-facing digital product portfolios at scale.
- Demonstrable experience setting product vision, strategy, roadmaps and success measures across multiple products, services or platforms.
- Experience leading prioritisation, investment trade-offs, lifecycle decisions and value realisation across a complex product portfolio.
- Proven experience working across engineering, UX, data, architecture, IT, commercial, operations and business stakeholders to deliver measurable product outcomes.
- Experience advising senior executives and communicating complex product choices, trade-offs, risks and value implications.
- Experience leading through senior product leaders, building capability, setting functional standards and strengthening succession.
- Experience leading digital products with AI capabilities integrated into customer experience, internal workflows or the product development lifecycle.
- Deep knowledge of modern product management, digital transformation, product-led operating models, agile delivery, product analytics and lifecycle management.
- Strong understanding of the global K-12 education landscape and the needs of schools and educators, with excellent strategic judgement, influence and executive communication skills.
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Benefits
- Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
- 10% employer pension contribution with a 3% employee contribution
- Enhanced family friendly benefits
- 30 Days annual leave, plus public holidays
- Life assurance 4x annual salary
- Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
- Paid volunteering leave
- Excellent continuous professional development
Opportunity & Belonging
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.
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