JMK Group
Director of Sales And Marketing
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Join Our Sales & Marketing Team
We are looking for a proactive and results-driven Sales & Marketing Executive / Manager to join our team, supporting Aloft Belfast and Residence Inn by Marriott Belfast Titanic Quarter, with additional commercial support across JMK Group properties as required. This is an exciting opportunity to lead commercial initiatives, drive revenue, and elevate brand visibility across a vibrant dual-site operation within a growing international hotel group.
In this dynamic role, you will lead day-to-day sales and marketing activities—building strong, value-based customer relationships, maximizing direct bookings, and executing campaigns across all key market segments (transient, corporate, group, and leisure).
Key Responsibilities
- Sales & Business Development: Proactively solicit new business, conduct sales calls, host FAM trips/trade shows, and maintain close relationships with corporate accounts and community partners to grow market share.
- Account & Pipeline Management: Execute operational sales tasks including generating proposals, writing contracts, managing customer correspondence, and tracking weekly/monthly sales reporting.
- Digital & Content Marketing: Manage hotel content across Marriott brand platforms, OTAs, social media, and internal websites to ensure full alignment with brand standards and optimized ROI on platforms (e.g., Koddi).
- Commercial Strategy & Market Analysis: Analyze competitor trends, market supply/demand, and customer needs to adapt sales tactics, achieve target KPIs, and reduce overall cost of sale.
- Customer Relations & Service Excellence: Drive customer loyalty by delivering exceptional service, managing account requirements, and collecting guest feedback to continually enhance product quality.
- Group Support: Support broader JMK Group hotels with sales appointments, account management, commercial projects, hotel openings, and cross-selling initiatives as business needs evolve.
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What We're Looking For
- Proven experience in a proactive sales and marketing role, ideally within the hospitality, hotel, or tourism sector.
- Strong understanding of hotel sales segments (corporate, transient, group, leisure) and direct booking strategy.
- Familiarity with hotel brand platforms, digital marketing channels, OTA management, and social media tools.
- Solid numerical, analytical, and negotiation skills with a track record of achieving commercial KPIs.
- Excellent written and verbal communication skills, paired with exceptional interpersonal abilities.
- Self-motivated and adaptable mindset, with willingness to travel as required by business needs.
- Flexibility to work shifts across 5 days out of 7, including weekends or public holidays when required.
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What We Offer
- Competitive salary.
- Career development and progression opportunities within a growing hotel group (JMK Group).
- Access to Marriott Explore employee travel discounts worldwide.
- Meals on duty.
- Employee Assistance Programme.
- Ongoing training, mentorship, and development opportunities.
- Employee recognition initiatives.
- A supportive and collaborative working environment.
About Us
Aloft Belfast and Residence Inn by Marriott Belfast Titanic Quarter form a vibrant dual-site operation in the heart of Belfast, offering guests contemporary accommodation, exceptional service, and memorable experiences. Operating as part of the expanding JMK Group across the UK and Ireland, we are committed to investing in our people and creating long-term opportunities for professional growth.
If you are a passionate commercial professional who thrives in a fast-paced hospitality environment, we'd love to hear from you.
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