Rosewood Hotel Group
Director of Sales
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JOB DESCRIPTION
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
At Rosewood London, our Sales team plays a pivotal role in driving commercial success and strengthening the hotel’s position within the luxury hospitality market. Reporting to the Director of Sales & Marketing, the Director of Sales is a key member of the leadership team, leading a proactive sales function while collaborating closely with operational teams, regional sales teams, and key stakeholders across the business. The role also provides leadership and guidance to a team of sales professionals, fostering a high-performing and collaborative culture.
YOUR ROLE
We are currently looking for a Director of Sales to join our leadership team at Rosewood London. In this influential role, you will support the Director of Sales & Marketing in leading the day-to-day operations of the sales team, delivering commercial objectives and driving revenue growth across the hotel. You will contribute to the development of strategic sales initiatives, oversee key accounts and market segments, and lead the execution of commercial strategies that maximise revenue and profitability. Working collaboratively with both internal and external stakeholders, you will help shape the future success of the hotel while championing exceptional service and relationship-driven hospitality.
HOW YOU’LL MAKE THE PLACE
- Drive rooms revenue performance and achieve the commercial targets established by the Director of Sales & Marketing.
- Contribute to the development of a commercial strategy across all segments and channels to maximise revenue and profit performance.
- Lead the execution of the commercial strategy through effective leadership and management of the proactive sales team.
- Manage key accounts and markets while identifying new business opportunities and prospecting for future revenue growth.
- Ensure sales strategies are effectively implemented during negotiations and maximise upselling opportunities across the team.
- Develop, coach and inspire the sales team through ongoing performance management, training and development opportunities.
- Monitor market trends, competitor activity and industry intelligence to identify opportunities and maintain a competitive advantage.
- Build strong relationships with internal and external stakeholders, representing Rosewood London with professionalism at industry events, client meetings and site visits.
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COULD THIS BE YOU?
- You have established leadership experience within a sales environment and enjoy motivating teams to achieve ambitious goals.
- You are a strategic thinker with strong commercial acumen and the ability to identify business opportunities.
- You are skilled at leading, developing and empowering people, creating an environment where individuals and teams can thrive.
- You are confident managing budgets, financial targets and commercial performance measures.
- You are an excellent communicator with strong presentation and relationship management skills, able to build credibility with a broad range of stakeholders.
- You have a strong understanding of the luxury hospitality market and guest-centric sales strategies.
- You are proficient in Salesforce and Opera and use technology effectively to support business objectives.
- You bring knowledge gained through higher education or equivalent professional experience in hospitality, business or marketing.
OUR BENEFITS
- 31 days paid holidays per annum including Bank Holidays
- Discounts on Food & Beverage
- Company pension scheme and life assurance
- Private Medical Insurance
- Enhanced sick pay policy
- 12 complimentary room nights per year and F&B discount worldwide
- Up to 16 weeks paid parental leave
- Talent development opportunities
- Involvement in Corporate Social Responsibility programmes and wellbeing activities
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OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
ABOUT US
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
GENERAL INFORMATION
Country/Region
United Kingdom
Province/City
London
Hiring Entity
Rosewood London
Department
Food & Beverage - Services
Job Type
Full-time Permanent
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