Marriott
Director of Sales - Pre-Opening, W Manchester
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JOB SUMMARY
Lead the Commercial Vision of Manchester's Most Anticipated Hotel Opening
A bold new destination is preparing to redefine luxury lifestyle hospitality in one of the UK's most dynamic cities. W Manchester will bring the unmistakable energy, creativity and cultural relevance of W Hotels to the heart of Manchester, a city renowned for its music, fashion, sport and entrepreneurial spirit.
Designed to become a destination in its own right, W Manchester will combine striking design, vibrant social spaces and innovative guest experiences that reflect the city's progressive character. As part of the pre-opening Executive Leadership Team, this is a rare opportunity to shape the commercial success of a landmark hotel from its earliest stages and establish its position within one of Europe's most exciting hospitality markets.
We are seeking an exceptional Director of Sales to drive revenue growth, cultivate influential partnerships and position W Manchester as the destination of choice for luxury leisure, corporate and group travellers.
About the Role
As Director of Sales, you will lead and manage all day-to-day sales activities, developing long-term, value-driven customer relationships that support the achievement of the hotel's commercial objectives.
Working closely with the General Manager, Revenue Management, Marketing and Marriott's wider sales organisation, you will create and execute strategic sales initiatives that maximise revenue opportunities across all market segments. This role combines commercial leadership, relationship management and team development, ensuring W Manchester achieves strong market penetration while delivering exceptional experiences that inspire guest loyalty.
You will be responsible for achieving personal booking goals, leading a high-performing sales team and helping to establish the commercial foundations that will underpin the hotel's long-term success.
Key Responsibilities
- Develop and execute the property's sales strategy, ensuring alignment with W Hotels' brand vision, market positioning and revenue objectives.
- Lead all day-to-day sales activities, driving performance across corporate, group, leisure and event segments.
- Build and maintain strategic relationships with key clients, partners, stakeholders and industry networks to generate long-term business opportunities.
- Partner with Revenue Management to maximise room, meeting and catering revenues through effective forecasting and market analysis.
- Represent W Manchester at industry events, trade shows, sales missions and networking opportunities to strengthen brand visibility and market share.
- Coach, mentor and develop the sales team, fostering a culture of accountability, collaboration and high performance.
- Monitor guest satisfaction and customer feedback, ensuring exceptional service delivery before, during and after each programme or event.
- Collaborate with ownership, Marriott commercial teams and hotel leadership to achieve financial goals while maintaining brand excellence.
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The Ideal Candidate
The successful candidate will be a commercially driven sales leader with a passion for luxury hospitality, relationship building and business development.
You will possess a strategic mindset combined with a hands-on approach, enabling you to identify market opportunities, inspire teams and convert prospects into lasting partnerships. Equally comfortable in the boardroom and with clients, you will understand how exceptional service and strong commercial performance work together to create sustainable success.
We are looking for someone who demonstrates:
- Proven experience leading sales and business development activities within hospitality, luxury lifestyle or premium service environments.
- Strong commercial acumen with a track record of delivering revenue growth and market share gains.
- Exceptional negotiation, presentation and stakeholder management skills.
- The ability to build, motivate and develop high-performing teams.
- A guest-centric approach that balances customer satisfaction with business objectives.
- Confidence operating within a fast-paced, high-profile opening environment.
Education & Experience
- A two-year degree in Business Administration, Marketing, Hotel & Restaurant Management or a related discipline, with a minimum of three years' experience in sales, marketing or a related professional area;
OR
- A bachelor's degree in Business Administration, Marketing, Hotel & Restaurant Management or a related discipline, with a minimum of one year's relevant professional experience.
Why Join Marriott International?
At Marriott International, we believe that exceptional careers are built on opportunity, development and meaningful experiences. As the world's leading hospitality company, we offer unmatched opportunities for global career progression, leadership development and international mobility.
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Joining W Hotels means becoming part of a bold, innovative brand that celebrates individuality, creativity and cultural connection. As a member of the pre-opening leadership team at W Manchester, you will have the opportunity to shape the commercial strategy, influence the hotel's market position and contribute to one of the most exciting luxury hotel openings in the United Kingdom.
Your Next Chapter Starts Here
This is more than a sales leadership role. It is an opportunity to help launch a destination, build a legacy and shape the future success of a flagship luxury lifestyle hotel.
If you are an ambitious commercial leader with the vision, energy and expertise to drive exceptional results, we invite you to explore this unique opportunity and become part of the opening story of W Manchester.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ Mission
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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