Jumeirah
Director of Spa and Fitness - Jumeirah Carlton Tower
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower.
The main duties and responsibilities of this role include:
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- Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product.
- Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals.
- Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs.
- Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue.
- Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers.
- Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout.
About You
The ideal candidate for this position will have the following experience and qualifications:
- ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable
- Qualified in any alternative wellness practice
- Commercially (targets and results) focused
- Presentation Skills
- EXPERIENCE Essential
- At least 5 years of experience within the international luxury hospitality industry.
- Proven track record of successfully operating a top spa/wellness resort for a minimum of three years.
- Experience with integrated wellness approaches/working models.
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About the Benefits:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
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