Ministry of Justice UK
Director of Technology Services
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Job Summary
This is a Nationally based role
Job Description
The Role
The Director of Technology Services will report to the Chief Digital and Information Officer. In this role, you will ensure that our technology supports the department’s strategic objectives, enhances security and resilience, drives operational efficiency, and enables a transformation that modernises the infrastructure underpinning the UK justice system, making it flexible, sustainable, and cost-effective.
As Director of Technology Services, your leadership will bring together a diverse community of technical experts to deliver secure, integrated, and user-focused services. You will foster a culture of innovation, security-by-design, and delivery excellence — ensuring technology not only meets compliance standards but drives meaningful outcomes across the organisation.
You’ll work closely with the Chief Technology Officer, Data Transformation Director, Chief Data Officer, Chief Product Officers and senior colleagues across MoJ and its agencies, as well as DSIT and other government departments, to shape cross-government strategies. As a senior leader, you’ll represent the Technology Services Directorate in ministerial briefings and key governance forums, ensuring technology remains central to decision-making and delivery.
You'll also partner with industry and academia to keep MoJ leading in innovation, research, and security.
Key Responsibilities
- You’ll lead and inspire a high-performing team of technical specialists, creating a culture of collaboration, innovation, and continuous improvement. By setting a clear vision aligned with MoJ’s digital strategy, you’ll empower your team to deliver secure, user-centred technology services that embrace emerging trends and challenge the status quo. As part of the senior leadership team, you’ll help shape strategic direction and foster a shared sense of purpose across Justice Digital, Data and Science.
- You’ll lead the transformation of MoJ’s technology services by embracing flexible working trends, emerging technologies, and modern delivery methods. Alongside managing the BAU portfolio, you’ll drive major change through the Evolve programme - bringing End User Compute and Digital Infrastructure & Security Operations in-house to deliver cashable savings, strengthen security monitoring, and reduce technical debt.
- You’ll manage a budget of over £300 million, ensuring investment delivers maximum value while driving cost savings and efficiencies. Where needed, you’ll secure additional funding by clearly demonstrating ROI and broader strategic benefits. Working closely with commercial colleagues, you’ll oversee supplier performance and risk and shape the future commercial strategy for infrastructure services through strong, forward-looking relationships with current and prospective partners.
- You’ll need exceptional stakeholder management skills, with the ability to build consensus across competing priorities and navigate complex organisational landscapes. As a senior technology leader, you’ll provide expert input and strategic guidance to a wide range of stakeholders, including ministers, agency CEOs, and senior officials ensuring technology decisions are well-informed, aligned, and impactful.
Person specification
Throughout the selection process, you should provide clear evidence and examples that demonstrate how you meet the essential and desirable criteria for the role.
Later in this pack, you will find details of which elements will be assessed at each stage of the process, helping you focus your application and prepare effectively.
Essential Criteria
- Proven experience leading complex technology operations at enterprise scale, with accountability for mission critical end user services and infrastructure supporting large, geographically dispersed organisations.
- Strong technical understanding of enterprise technology services, including end user computing, networking, cloud platforms, identity and access management, collaboration technologies and enterprise monitoring, with sufficient depth to provide effective technical leadership and challenge.
- Experience leading large scale technology modernisation, reducing technical debt, improving cyber resilience and introducing automation and modern operating practices while maintaining stable live services.
- Strong understanding of operational cyber security, including security operations, vulnerability management, incident response and secure by design principles, with experience managing technology risk in complex environments.
- Significant experience managing strategic supplier relationships, complex commercial contracts, substantial operational budgets and large multidisciplinary technology teams.
- Proven ability to build trusted relationships with senior executives and business leaders, influencing strategic decisions and leading organisational and cultural change.
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Desirable Criteria
- Experience operating technology services across geographically dispersed sites and critical national infrastructure.
- Experience of product based or platform operating models within large enterprises.
- Experience working in government, regulated or other highly secure environments, including engaging effectively with Ministers, senior officials, regulators or equivalent executive stakeholders.
Strengths
We are looking to understand what motivates and energises you. We want to see what your natural strengths are and what interests you. Strengths may be assessed at interview, but these are not shared in advance.
Assessment
Staff Engagement Exercise
The Staff Engagement Exercise (SEE) gives you the opportunity to lead a two-way discussion with a group of staff on a topic that will be shared with you in advance. An Occupational Psychologist will brief you beforehand, observe the discussion and facilitate feedback from participants. Their observations, together with participant feedback, will inform the panel’s overall assessment.
Panel Interview and Presentation
You will be invited to attend an in-person interview in London with the selection panel. As part of this, we may incorporate a scenario-based exercise. Further details will be given to shortlisted candidates in advance.
We are committed to equality, diversity and inclusion
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Benefits
- Alongside your salary of £105,000, Ministry of Justice contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
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For more information
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Ability and Experience.
For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Ability and Experience.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to
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