Chaos
Director, Revenue Operations (m/f/d)
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Job Description
This position is based in the UK (remote). Applicants must hold a valid work/residence permit for the respective location.
Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.
For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.
Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.
Role Overview
The Director, Revenue Operations is responsible for leading the RevOps function and serves as the senior commercial partner to the CRO and Revenue Organisation leadership. The role combines line management of the RevOps team with direct ownership of core operational activities, including forecasting, GTM strategy, and commercial analysis. It sits at the centre of commercial decision-making within the Revenue Organisation, using data and operational insight to inform and support decisions made by our Revenue leadership.
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Main Responsibilities
- Lead and develop the RevOps team of 3 employees, providing clear direction and managing performance and capability-building, while remaining directly involved in forecasting, pipeline reviews, and strategic analysis.
- Act as the sole commercial business partner into the Revenue Organisation, holding the stakeholder relationship with RevOrg leadership.
- Operationalise GTM strategy — designing territory coverage, segmentation, and quota frameworks, and partnering with Sales Operations on execution across Direct, Channel, and Customer Success.
- Own the revenue forecast end-to-end, including the assumptions, the cadence, and the business commitment behind the number.
- Translate ambiguous business problems into clear, actionable analytical briefs — scoping each question with context, deadline, and priority — and route them to the Business Data Analytics team for execution.
- Contextualise and own the insight layer, interpreting analytical findings and owning the resulting commercial recommendation rather than just the underlying data.
- Define the KPIs and metrics that reflect what good looks like across the Revenue Organisation.
- Run the commercial operating rhythm — pipeline reviews, projection cadences, the monthly sales flash, and performance analysis.
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Job Requirements
Required Experience
- 7+ years in Revenue Operations, Sales Operations, or a similar commercial analytics role.
- Proven people management experience; able to lead and develop a team while remaining deeply hands-on.
- Strong track record as a trusted advisor to senior revenue leaders (VP / C level).
- Deep experience in GTM planning, revenue forecasting, and quota and territory design.
- Ability to frame ambiguous business problems into clear, actionable analytical briefs.
- Experience owning a revenue forecast with full business accountability.
- Confident communicator.
- Fluent English required.
Required Skills
- Commercially minded and decisive.
- Player-coach by default — able to build and develop the team without stepping back from the work.
- Structured thinker who can hold complexity and distil it into clear direction.
- Ability to work collaboratively with key stakeholders across the business, including Analytics, Finance, and Operations.
- Comfortable with ambiguity and fast-moving priorities in a scaling business.
We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.
Only shortlisted candidates will be contacted.
Confidentiality of all applications is assured.
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