HSBC Global Services Limited
Director, SSv Sales
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Ready to grow HSBC’s ETF securities services business with global clients?
Why HSBC
HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
The Opportunity
HSBC Securities Services provides asset servicing solutions to institutional clients worldwide and this role is focused on delivering new business growth across our Securities Services franchise. You’ll originate and close complex servicing mandates with ETF issuers and asset managers, contributing directly to Securities Services sales objectives. The role is primarily client and market facing with significant internal partnership across Sales, Client functions, product teams and change and delivery teams. Success means building a high-quality pipeline aligned to Securities Services and Institutional Client strategy and converting it into onboardable and monetisable mandates. You’ll shape integrated solutions across custody, fund administration, FX, securities lending, data and connectivity and ensure proposals are implementable. You’ll also raise the profile of the HSBC MSS franchise through senior client engagement and external thought leadership.
What you'll be doing
- Originate new Securities Services mandates from existing clients, clients new to Securities Services and clients new to the bank
- Set sales targets and KPIs with Managing Director(s) and the Client Executive team and translate them into clear goals for the team
- Build and maintain a pipeline of prospects aligned to Securities Services and Institutional Client strategy across MSS
- Shape integrated client solutions across custody, fund administration, FX, lending, data and connectivity by coordinating product, operations, legal and technology
- Oversee RFP and RFI responses and fee proposals for prospective deals that meet pre-agreed criteria
- Establish deal teams for competitive and complex sales opportunities and manage end-to-end deal processes and frameworks
- Create and deliver sales presentations to large and complex clients and sustain CXO-level engagement through the full sales cycle
- Strengthen governance around onboarding feasibility and monetisation while balancing client and HSBC interests through in-depth client engagement
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What we're looking for
- Bring deep understanding of ETF structures and mechanics including UCITS, primary and secondary markets, creation and redemption and end-to-end servicing flows
- Demonstrate proven experience originating, pitching and closing complex servicing mandates with ETF issuers and asset managers
- Show established capability translating client requirements into implementable servicing solutions across products and functions
- Provide experience managing complex institutional sales processes using a consultative sales approach
- Evidence effective stakeholder mapping, strategic account planning and sustained senior relationship management
- Demonstrate experience engaging at CXO level and influencing across a matrix environment
- Bring proven people management experience including coaching and mentoring within a sales organisation
- Communicate complex operational concepts clearly through strong written, verbal and presentation skills
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Growing ETF servicing with HSBC
This role offers a front-line opportunity to expand HSBC’s Securities Services business with ETF issuers and asset managers. You’ll work across Markets and Securities Services, Banking and global product and delivery teams to convert client needs into scalable mandates. You’ll have scope to shape deal strategy, build the right teams around opportunities and strengthen how we take new business from pitch to onboarding. If you’re focused on outcomes for clients and on building sustainable growth for the franchise we’d like to hear from you.
Being open to different points of view
At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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