Global Network Banking (GNB)

GNB is the Division’s international proposition which aims to provide banking coverage to the subsidiaries of CIB customers within the Large Corporate and Mid - Corporate segments.

GNB Strategy

The GNB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers. The GNB business is a significant contributor of revenue to CIB and consists of a network of dedicated bankers worldwide managing subsidiary client relationships.

Role Overview

This role reports to the Head of GNB UK on a functional and entity basis and is responsible for managing, leading, and developing a team, has full credit and operational risk oversight, and supports the formulation and implementation of strategy. This will include new client acquisition, client planning, portfolio and Risk-Weighted Asset (RWA) management, returns. This role has full Profit & Loss (P&L) responsibility as a Team head, as well as ensuring the delivery of fair outcomes for customers.

Responsibilities

• Support Head of GNB UK in leading the execution of business objectives to drive revenue and achieve the Annual Operating Plan targets and key performance indicators, whilst building a sustainable business model
• In consultation with Head of GNB UK, direct resources to achieve both Rolling Operating Plan targets and long term growth in line with strategic plans through appropriate relationship building, customer contact plans and pipeline management for new and existing customers
• Responsible for identifying sales opportunities that address specific needs for our clients and managing these from identification to point of sale
• Leading the team to generate Inbound revenues and for driving collaborative relationships with other areas.
• Be responsible for ensuring the business meets customer needs and provides an exceptional and superior customer experience to be delivered by professionally trained people and market leading products and services
• Represent the Head of GNB UK as required for UK-RFB, including at committees (risk, management, operational, etc), external events and roadshows
• Build and maintain business relationships with clients in assigned area of responsibility
• Drive proactive collaboration with product partners, international colleagues, and other Global Businesses to deliver maximum value of HSBC products and services and to contribute to continued servicing of customer needs and deepening the existing relationships
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
• Outwardly demonstrates HSBC UK principles of treating customers fairly
• Support the Head of GNB UK by contributing to effective utilisation of the country balance sheet through monitoring risk-weighted assets (RWA) and deployment of appropriate risk management tools to price appropriately for risk and to selectively acquire assets and monitor impairment charges and leading loss
• Support the Head of GNB UK in maintaining and observing all control standards, implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and regulators, ensuring adequate compliance resources are in place and training provided to staff community
• Ensure performance management, incentives and consequence management of CIB staff are aligned to the HSBC values and where applicable, the relevant performance management tools are fully utilised and timely action is taken to improve underperformance
• Lead, motivate and inspire the team to achieve the Group strategy and business objectives. Role model and implement “How We Lead” principles.
• Take a hands-on approach to coaching with regular & productive use of Personal Development Plans and appropriate follow up.
• Manage succession for key roles using internal and selective hires where appropriate.