University Hospitals of North Midlands NHS Trust
Directorate Manager

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Role Overview
An exciting opportunity has arisen for an experienced and motivated operational leader to join University Hospitals of North Midlands NHS Trust as Directorate Manager for the Head, Neck & Skin Directorate.
Responsibilities
- Provide strategic and operational leadership across a complex portfolio of services
- Work in partnership with Clinical Directors, Heads of Nursing and multidisciplinary teams to deliver high-quality, safe and sustainable services
- Responsible for performance, finance, workforce, governance and service development
- Ensure delivery of Trust objectives and national standards
Key Requirements
- Highly visible, resilient and collaborative individual with a proven track record of delivering operational improvement, leading change and developing high-performing teams in a complex healthcare environment
- Key member of the Head, Neck and Skin triumvirate leadership team, working alongside the Clinical Director and Head of Nursing
- Responsible for delivering high-quality patient care whilst achieving performance, workforce and financial objectives
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Role Details
- Operational oversight of elective, cancer and outpatient pathways
- Ensure delivery of national standards, optimal use of resources and continuous improvement in patient outcomes
- Lead service improvement programmes, business case development and transformational change aligned to Directorate and Trust priorities
- Accountable for financial performance, including budget management, efficiency programmes and identification of service development opportunities
- Maintain robust governance arrangements covering quality, risk and regulatory compliance
- Provide visible leadership, build strong stakeholder relationships and promote a culture of accountability, continuous improvement and compassionate leadership
About the Employer
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.


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Our Commitment
- Create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent
- Committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected
- Investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver
Contact Information
For further details / informal visits contact:
- Name: Phil Windsor
- Job title: Head of Operations - Surgery CBU
- Email address: philip.windsor@uhnm.nhs.uk
- Telephone number: 07547162065
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