NHS Ayrshire & Arran
Directorate Support Manager

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About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
To provide high quality business and operational service support to the Division and contribute to the implementation of strategy ensuring opportunities for continuous development and improvement of services are appropriately considered and pursued to facilitate the delivery of clinical services.
Please note this is a fixed term post for 6 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.
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In This Key Role, You Will
- Develop a robust administration system to ensure the provision of an effective secretariat service to support the operational management of a clinical sub division and facilitate effective lines of communication.
- Responsible for planning, controlling and managing the A. & C. and supplies budgets on a month to month basis, ensuring that the finance remains within the agreed resources, and identifying cost pressures within the department.
- Produce detailed reports on key quantitative targets such as patient activity, revenue budgets, waiting times and workforce use to enable trends to be identified and investigated.
- Authorised signatory for travel claims, duty sheets, stationery and all HR forms pertaining to A.&C staff.
What You'll Bring
- Educated to degree level in business management or equivalent knowledge and demonstrable experience
- Post graduate expertise within a business management / operational management or health service area that demonstrates the required expert breadth of knowledge required to lead safely, effectively and efficiently
- Further education/evidence of Continuous Professional Development
- Effective leadership skills to enable the day to day management of service delivery and demonstrate the ability to motivate others and work using own initiative.


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What We Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
- Annual Leave - 35 days including public holidays
- Generous NHS pension scheme
- Annual incremental salary progression
- Paid sick leave increasing with length of service
- NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Christopher Swallow, Service Manager via Christopher.Swallow@lanarkshire.scot.nhs.uk
If you have any questions about the recruitment process or require support with your application, contact Nicole Hetherington, Recruitment Administrator on nicole.hetherington@lanarkshire.scot.nhs
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