You will attend both matchdays and events at Villa Park to provide real time support and oversee our accessibility services for disabled supporters – co-ordinating with other internal Club teams to make sure the right arrangements are in place.

For further information about the Role, please see the Role Profile

The Person

You will need to have a clear passion and commitment for promoting diversity, equality and inclusion in a proactive way. You will have proven experience in a disability access role, ideally within sports or public-facing environments. You will have a comprehensive understanding of disability legislation and best practices.

The role requires excellent communication skills, both written and verbal, to engage effectively and build relationships with internal teams, disabled supporter groups, and external stakeholders. You should be able to convey complex accessibility information clearly and ensure staff and supporters are well-informed.

You will need to have a proactive approach with the ability to anticipate and identify potential challenges related to accessibility and work collaboratively to find practical, effective solutions. You will need to be organised, with strong attention to detail and the ability to manage multiple tasks and projects simultaneously whilst prioritising appropriately.

You will be required to work flexibly, including Men’s First Team home matchdays, Women’s First Team matchdays (as required) and any events such as the Fan Advisory Board. You may also be required to travel to away matches as and when required. You will also need to have a driving licence with access to your own vehicle so you are able to travel between our Club sites and any other sites as needed.

Why Join Us?

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.

As part of your application, you will be asked to:

1. Upload your CV
2. Answer the following question: a) Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding