Capita Personal Independence Payment (PIP)
Clinical Assessor
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Functional Specialist – Healthcare Assessor
Company Description
Discover a new pathway in healthcare with a distinctive role as a functional specialist at Capita Health Assessment Advisory Service (HAAS).
If you’re a registered mental nurse (RMN), registered nurse from Ireland (RNLD), registered general nurse (RGN), occupational therapist, physiotherapist, or paramedic, you can leverage your clinical skills in a new capacity. We provide impartial, detailed assessments—whether over the phone, via video calls, or in-person at our centres or claimants' homes—for the government’s disability allowances, including Personal Independence Payment (PIP).
Role Overview
As a functional specialist, you’ll conduct unbiased health and care assessments to support the Department for Work and Pensions (DWP) in pivotal decision-making about individuals’ eligibility and needs. This role enables healthcare professionals to reduce direct patient care while expanding their expertise in evaluation, evidence interpretation, and report writing—perfect for those seeking greater variation in their career.
You’ll benefit from:
- Comprehensive training and unwavering support for professional growth.
- Hybrid working, primarily home-based with on-site assessments at your local centre (rota basis).
- Competitive salary, performance-based bonuses, flexible benefits, and career development opportunities.
Key Responsibilities
Assessment and Evaluation
- Conduct initial reviews—aper-based, face-to-face, or remote (video/telephone)—to determine how a claimant’s health condition or disability impacts their daily life.
- Observe and record an individual’s ability to perform essential activities.
- Gather and analyse clinical evidence, ensuring accuracy and relevance.
Reporting and Decision Support
- Compile detailed 3,000–4,000-word reports for up to three claimants daily, providing substantial evidence to support DWP decisions.
- Guarantee thorough justification for your recommendations to ensure fairness and compliance.
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Learning and Growth
- Develop expertise in assessing lesser-known health conditions.
- Refine clinical acumen and work from tailored feedback and in-house resources.
Requirements
Essential Criteria
- At least one year’s post-registration experience as a nurse (RMN/RNLD/RGN), occupational therapist, physiotherapist, or paramedic.
- Full registration with a UK regulatory body (NMC, HCPC, or similar) without restrictions or expiry conditions, including a valid Professional Registration Number (PIN).
- Outstanding communication and observational skills, with a capacity to empathise, actively listen, and explore complex situations.
- Ability to work efficiently, meet strict reporting deadlines, and achieve performance targets.
- Proficiency in IT systems and Microsoft Office, including remote access to secure platforms.
- A valid UK driving licence or reliable transport for mobile/duty-based travel to assessment locations.
Security & Vetting
All successful candidates must complete Government Baseline Personnel Security Standard (BPSS) vetting, which includes:
- An enhanced criminal background check (spent and unspent convictions disclosed). This role is subject to the Safeguarding Vulnerable Groups Act 2006 and is not covered by the Rehabilitation of Offenders Act 1974.
Work Rights
Applicants must have unrestricted right to work in the UK—no visa sponsorship available.
Additional Information
Working Arrangements
- A standard 37.5-hour working week (7.5 hours per day) with flexible hours after training (falling between 8am–8pm).
- Hybrid model: primarily remote with scheduled in-person sessions at your designated assessment centre.
About Capita HAAS
Capita operates two HAAS contracts: one covering the Midlands and Wales for the DWP, and another in Northern Ireland for the Department for Communities (DfC). Our service streamlines assessment processes for:
- PIP (Personal Independence Payment)
- ESA (Employment and Support Allowance)
- Universal Credit (UC)
- Child Disability Living Allowance (DLA)
- Veterans UK assessments
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With service delivery dating back to 2013 in the Midlands/Wales and 2016 in Northern Ireland, we continue to prioritise accessibility and empathy for vulnerable groups.
Benefits Package
Compensation & Financial Incentives
- Base salary: £39,500 (rising to £40,500 on DWP approval).
- Quality/performance-based bonus scheme.
- Annual holidays: 25 days (increasing to 27 after five years) + optional paid leave purchases.
- Annual NMC/HCPC compliance fees reimbursement + support for revalidation.
Work-Life Balance & Wellbeing
- 15 weeks’ paid maternity/adoption/shared parental leave; two weeks’ paternity pay.
- Cycle-to-Work scheme.
- Employee Network Groups fostering diversity, inclusion, and professional exchange.
Additional Perks
- Discounted benefits, covering retail, social, travel, and technology.
- £10,000 pension match and life assurance.
- Charity/community leave days and Headspace app (access for you and up to five family members).
- Refer-a-friend rewards scheme to savour long-term engagement.
Why Join Us?
At Capita, we champion better career outcomes, collaborative environments, and continuous development. Whether you’re seeking a salary progression, flexibility, or a purposeful shift in healthcare, our role offers investment in your potential—and a fulfilling contribution to vulnerable populations.
Next Steps Dependable as a rock and as flexible as a river. Apply today by choosing [“I’m Interested”] to join our commitments to equality, accessibility, and professional fulfilment.
We are an Equal Opportunity Employer. All applications judged without regard to personal characteristics. As a Disability Confident Leader, we encourage and will fairly interview disabled applicants meeting role criteria. Need adjustments or more info? Email us at [email protected] or call 0300 303 8544.
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