Great Western Hospitals NHS Foundation Trust
Discharge Coordinator
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Job Summary
This is an exciting opportunity to join the Discharge Support Team working in a fast-paced environment in a varied role. You will be part of an integrated team who provide a high-quality service to facilitate a safe, appropriate, timely discharge for patients.
You will work closely with the multi-disciplinary team and will be a skilled knowledgeable adviser for patients, family/carers, and staff, raising the understanding of the trust's discharge policy and discharge planning processes.
Main duties of the job
The discharge coordinator supports partnership working across disciplines and agencies, and will have excellent communication skills with the ability to bridge-build, enable, and problem solve.
You will work within the Discharge Support Team but have the ability to work independently to actively coordinate and document discharge plans for complex patients.
The role is key in supporting the flow of patients through the hospital, identifying barriers to discharge early, and preventing delays. You will act in a caring, compassionate manner and actively involve patients and family/carers throughout their hospital journey.
About Us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust, and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and a budget of 1.6 billion, the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience, and outcomes, improving the experience of our colleagues, and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities, and our partners.
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Job Description
Job responsibilities
The Discharge Coordinator works with the Matron of Clinical Operations and Patient Flow to achieve effective discharge practice in the management of complex cases. They will work independently under the supervision of the Matron of Clinical Operations and Patient Flow, supporting the multi-disciplinary team (MDT) to facilitate safe, effective patient discharge, as an integral part of the ward team/discharge coordination team on the ward. The post holder will be a skilled and knowledgeable advisor for patients, family/carers, and staff, raising understanding of the trust's discharge policy and discharge planning processes for simple and complex discharges. Key responsibilities include the proactive coordination of discharge plans, referral to partner organizations, communicating with MDT, advising, sign-posting, educating, completion of discharge documentation. The Discharge Coordinator will support partnership working across disciplines and agencies, bridge-building, enabling, negotiating, problem solving, and conflict resolution.
Person Specification
Qualifications
Qualifications Essential
- Educated to an NVQ3 in Health and Social Care or equivalent & demonstrable knowledge gained through experience
- Evidence of continued personal and professional development
- Experience of collaborative working
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Desirable
- Nursing or therapy background
- Educated to Foundation in Health and Social Care degree or equivalent & demonstrable knowledge gained through experience
Experience Essential
- Excellent verbal, written, and electronic communication skills
- Good IT knowledge and skills - Word, Outlook, Excel
- Excellent problem-solving skills
- Think and plan strategically, tactically, and creatively, and to prioritize significant workloads in the face of competing demands
Desirable
- Excellent analytical and numerical skills
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
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