Milton Keynes University Hospital NHS Foundation Trust
Discharge Officer
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Discharge Officer – Integrated Discharge Hub
Department
Integrated Discharge Hub
Band
Band 4: £28,392 - £31,157 per annum, pro rata if part time
Positions Available
2 posts available on a fixed term contract or secondment
Hours
- 37.5 per week fixed term until 8 September 2027
- 30 hours per week fixed term until 3 August 2027
All MKUH roles will be considered for flexible working
About the Role
The Integrated Discharge Hub (IDH) has an exciting opportunity for a motivated and enthusiastic Discharge Officer to join its dynamic team on a fixed-term basis or secondment. The IDH supports safe, timely patient discharges, helping maintain effective patient flow and hospital capacity. Based on a designated ward, you will work closely with the Discharge Practitioner, ward teams, patients, families, the Operations Centre, and external partners to coordinate discharge plans, manage delays, and ensure clear, patient-centred communication.
This fast-paced role requires excellent organisational skills, confidence working with multiple stakeholders, and the ability to remain calm under pressure. You will take an operational approach to discharge management, with flexibility to support other wards when needed. The role includes rota-based shifts across 7 days, between 08:00 and 20:00 (7.5 hour shifts)
Contact Information
For further details or an informal visit contact:
Jane Bignall, IDH Lead
01908 995171 or via e-mail jane.bignall@mkuh.nhs.uk.
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Interview date: 18 September 2026
Please note that we are unable to sponsor this role
Employee Support
They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
''NHS Survey, 2024''
Our Values
'We care We communicate We collaborate We contribute'
Job Description
To provide integral support to the operational duties of the Integrated Discharge Hub that will operate seven days a week, 8am – 8pm. This involves working with multiple services/providers, patients, relatives and wards to plan safe, effective and efficient patient centred discharges from hospital. The Discharge Officer role is to be ward-based to provide support and guidance to the MDT on the ward by collating key information and sharing this with the appropriate professionals/services to support a safe discharge.
About Milton Keynes University Hospital
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
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We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.
Explore More
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital
For further information about Milton Keynes please visit - Visit Milton Keynes
Further Contact
For further details / informal visits contact:
Name: Jane Bignall
Job title: Integrated Discharge Hub Lead
Email address: jane.bignall@mkuh.nhs.uk
Telephone number: 01908 995171
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